Once you (a seller) actually receive the payment from respective marketplace, the system will highlight the difference, if any and you can easily identify the point of discrepancy (if any) to be sorted.
Reconciliation can be switched on from the channel details page.
Now, with Payment Reconciliation in place, you can generate your entire P&L by specifying the input product cost, as it would help you identify payment received against an order item and compare it to the cost for which you procured the order item. Click to know How can you identify your Net Profit with the help of this feature?
Check out our latest video for the feature!
This feature is currently enabled only for channels: FLIPKART, FLIPKART ADVANTAGE (FA), AMAZON, FULFILLMENT BY AMAZON (FBA) and SNAPDEAL. Other channels will follow soon. Kindly note that it is visible only for Admin users.
You will find a new RECONCILIATION icon on the menu list. Data will be available on this page if you have switched this feature on even for one channel.
The Reconciliation page consists of many tabs as shown in the image below. Each tab contains records of corresponding Reconciliation status.
Let us try and understand the meaning of each tab/ Reconciliation status:
1. Awaiting Payment
This tab contains all the transactions made on a marketplace. These transactions have payment awaited from the marketplace.
The transactions for which payment has been received from the respective marketplace(s) but has not been validated to confirm if the right payment has been received or not.
You can mark any transaction reconciled by selecting the respective transactions, and clicking "Mark Reconciled" button.
Transactions for which payment has been received and you agree with the payment that has been received.
This tab contains all the transactions for which the seller has raised a dispute with the marketplace.
You can mark a transaction "Disputed" from Unreconciled by selecting the respective transactions, and clicking "Mark Disputed" button.
While marking them "disputed", you can also capture the user comments.
5. All Transactions
All the transactions whether Reconciled or not (with all Reconciliation statuses) are reflected here.
The Settlement Invoice numbers are unique identifiers as fetched from the channel. Each Settlement Invoice Number contains a list of order items. It is the reference Number containing COD and Prepaid invoices for a particular date.
Total Settlement Value is the total money credited to Seller’s account against a Settlement Invoice Number.
The system highlights the % difference in the expected and received amounts.
This value is defined in percentage and can be seen in % Settlement column in any tab of RECONCILIATION page. You can filter out the transactions exceeding a given percentage value.
The other columns like Order ID, Order date, Channel, Reconciliation Status, Uniware status and Settlement values have filters and you can easily search them in these columns.
We can export all payment details as a report in Exports on Reconciliation page.
The Dashboard highlights consolidated details of reconciled/ unreconciled order's revenue and count, specific to respective channels. We have two reports highlighting the progress.
One is the Revenue earned for channel(s):
The other dashboard report is on the Order Item level.