Return Manifest:
The concept of Return manifest is to register any shipment that is couriered by the vendor himself but is expected to return to the warehouse due to unavailability of the customer, location not found etc. For all other cases, a user can create various types of Putaways in Inbound.
For more details for return to origin Click Here
Reverse Pick-Up:
A user creates a Reverse Pick-up for the items which are returned by a customer. The customer return is handled by Market-places or by vendors depending upon from where the order originated.
Just create a “Put away Direct returns” to handle a case where the items are returned from the marketplace. Click here to know how to do it?
Just create a “Put away Direct returns” to handle a case where the items are returned from the marketplace. Click here to know how to do it?
With this step, internally Uniware creates a Reverse pick up with awaiting action “Wait for Return and cancel” for the order items whose order had come from market-places. If an order came from a custom channel, then all 4 options will be available while creating a reverse pick up. Thus, if you take Sale Order Export, all Return manifest codes are recorded and you won’t face any problem in Sale Order reconciliation.
A user won’t be able to create Reverse pickup for packages whose shipment is provided by Channel as Uniware is not tracking those shipments.
For more details for Reverse Pickup Click Here
Related Article: Warehouse Returns & Cancellation Management