My Flipkart Inventory is not updating / syncing

If the channel connector is broken, you may access your uniware account in “Incognito Browser”.

1. In the Uniware Menu > Settings > Channels > Search for the Flipkart Channel.
   
2. In the Channels tab, you may see the Connector Status of your Flipkart Channel.
   
   Note:- The Red i button indicates that Connector of the particular channel is broken. It means you need to reconfigure the Channel connector.
3. Click on the Reconfigure and Enter the correct password and valid Location Id. Once you have entered the credentials, click on the Connect button to reconfigure the Connectors.
   
   
4. The connectors will be fixed.

1. In the Uniware Menu > Settings > Channels > Search for the Flipkart Channel.
2. In the Channels tab, you may see the Connector Status of your Flipkart Channel.
   Note:- The Red i button indicates that Connector of the particular channel is broken. It means you need to reconfigure the Channel connector.
3. Click on the Reconfigure and click on Connect.
   
    
4.  A pop-up window will open asking for the seller panel credentials. Once you enter valid credentials, hit ‘Sign In‘ and it will route to next page.
   
   
5. You need to hit the ‘Allow‘ button for an authorized access as a successful result, once you hit the connectors will be fixed.
   
   

Note:  It is recommended for the sellers to do these steps in the incognito mode to avoid incorrect API connectors configuration.

Follow the below simple steps to check Inventory Sync Status in Uniware:

In case the inventory sync is off you are required to turn on the sync by going to the Settings tab and choosing Channels.

1. Search and select the Flipkart Channel. 
2. In the channel settings page, you'll see an Inventory sync button which needs to be turned on.

Follow the below simple steps to check the Disable Inventory reason on Amazon Seller Panel:

Scenario 1- Automatic Sync Disabled

After five consecutive attempts, if the inventory sync continues to fail,  the inventory for a listing gets automatically disabled and moves to the "Sync Disabled" tab (This case is only applicable wherein it shows “Yes” in disabled due to an error section). In this case, sellers need to activate their listings in Uniware.

1. In the Uniware Menu, go to the Products > Listing, and check the Sync Disabled tab.
2. If your product item shows up in the Sync Disable tab. Please select the particular item. 
3. Go to the Action button and select the option Re-enable Sync. 

 you`ll be able to see the products in the Sync Enable tab. 

Scenario 2- Manually Sync Disabled

If the seller has manually disabled the listing on uniware, they can reactivate them in Uniware

1. In the Uniware Menu, go to the Products, select Listings, and check the Linked tab.

2. Check for the Manually Disabled field, If it`s True for a specific SKU, it means that it is disabled from the seller`s end.

3. Now go to Tools, select Import, and search for the file named Channel Item Type.

4. Download the csv template and fill out these fields.
   
   Note: While filling out details in Channel Item Type, keep in mind  that “0”  denotes “False” and “1” denotes “True”.
   
   

5. You can now upload the file and check the linked tab again, you will see the sync enabled for the SKU.

1. To Fix the dimensions issue you may go to your Amazon Seller Central and click on the “Menu”. Select “Inventory” and choose “Manage all inventory”

2. Now. click on the “Edit” section of the SKU in which you wish to add the dimensions.

3. Go to “More Details” and fill out the following sections- Item Dimensions, Package Dimensions, Package Weight. 

4. Once mentioned, click on save and finish to save the changes.