What is UniReco?
UniReco is the advanced reconciliation tool provided by Unicommerce. It allows you to track your expected and actual sales and you can get returns data along with the summary of reconciled and disputed transactions.
Furthermore, UniReco allows for greater control, enhanced efficiency, cost savings, and greater insight into your financial data.
Applicability
Version: Enterprise
Channels: Myntra, Meesho and Flipkart
Note:
- For Myntra, we are retrieving the payment reconciliation data of Forward and Return transactions.
- For Flipkart and Meesho, we are currently retrieving the payment reconciliation data of Forward transactions.
How to Access UniReco?
To access UniReco, you may go to:- https://unireco.unicommerce.com/
Workflow
Upon accessing the account, the first step is to create a user. Multiple users can be created in a single account.
Channel Creation
To add Channel in UniReco, navigate to the following path:
1- UI Navigation > Channel > Click the button “Add Channel”.
2- Once you click on the Add Channel button, the right flyout will open. Choose “Unicommerce” channel logo and click on “Next“.
3- Enter the Channel Name and Channel Code. Once the required values are entered, click on “Save” to add the Channel.
Then add the seller credentials.
Note:- Channel Name and Channel Code should be entered as used in seller’s Uniware account.
For Other Marketplaces Channel Creation:
To Add Channel for reconciliation , navigate to the following path:
1- UI Navigation > Channel > Click the button “Add Channel”.
2- Choose the Marketplace logo whichever you want to create and click on “Next” button. Here we are adding Myntra channel.
3- Entered the required fields and click on “Save” button.
Note:- Channel Name and Channel Code should be entered as used in seller’s Uniware account.
4- Once the channel is created, you need to add channel connector details and category mapping.
UI Navigation > Channel > Click on the Channel name against which you want to add details.
Fill the all connector credentials those are used in uniware account.
Add Channel Category
1- To add channel category in UniReco, navigate to the following path:
UI Navigation > Channel > Click on the Channel name against which you want to add channel category.
2- Now click on the “Add Channel Category” button.
3- Once you click on the button the right flyout will open, enter the required values and click on the “Save” button.
Product SKU & Category Mapping
1- To add product SKU in UniReco, navigate to the following path:
UI Navigation > “Product SKU” > Click on the “Add Product SKU” button.
2- Once you click on the button the right flyout will open, enter the required values and click on the “Save” button.
3- Once you are done with add product SKUs, you can upload category mapping sheet in the UniReco.
3.1 Click on the “Import Category Mapping“, download the Template file (in case you don`t have).
3.2 Or you can either, browse the file and click on the “Save” button.
4- You can also map or update the channel Product category mapping via UI
Note:- A same SKU cannot be mapped with 2 categories in for same channel.
Channel Rate Card & Commission Fee
1- To add channel rate card in UniReco, navigate to the following path:
UI Navigation > Channel Rate Card > Click on the “Add Channel Rate Card” button.
2- Select the Channel Code from the dropdown, enter channel rate card code, payment expected days and validity.
3- Once you have added the rate card, select the channel from the drop down.
4- Once you select the channel, you will be able to see the list of specific channel rate card.
5- Click on the code of the rate card and you will be able to see the rate card details.
6- In the next step, click on the “Add Commision Fee” button.
7- The right flyout will open once you click on the button. Choose the channel category from the dropdown and enter the required information.
Notifications
Orders can be failed due the following reason:-
- If the rate card is not uploaded or incomplete rate card.
Payment Reconciliation
1- For Payment Reconciliation in UniReco, navigate to the following path:
UI Navigation: Payment Reconciliation > Select Channel from the dropdown, Data Range (to extract the data basis on selected date range for Payment Reconciliation) and Search Sale Order (if you want to extract the Payment Reconciliation data for the particular Sale Order).
Note:- Transactions shown in Red signifies the difference in the expected actual fee.
2- You will now see the data which is bifurcated into the following sections:-
- Reconciled– This section contains all the transactions for which payment can be verified and accepted by the seller.
- Payment Awaited– This section contains all the transactions & details for which the payment report is awaited from the marketplace.
- Payment Overdue- This section contains all the payments for which the settlement is overdue from the marketplace.
- Disputed- This section contains all the transactions where there is a visible difference in settlements, for which the seller can raise a dispute with the marketplace.
- Return Payment- This section contains all the returned transactions for which the payment has been reversed. The status of these returns is “Complete” on Uniware.
3- In the same manner, you may check data that specifies returns based on their return status as updated on Uniware by going to the “Return Reconciliation” tab, selecting your channel, and applying a date filter.
Return Reconciliation
1- For Return Reconciliation in UniReco, navigate to the following path:
UI Navigation: Return Reconciliation > Select Channel from the dropdown, Data Range (to extract the data basis on selected date range for Return Reconciliation) and enter the Search Sale Order (if you want to extract the Payment Reconciliation data for the particular Sale Order).
2- You will now see the data which is bifurcated into sections that includes-
- All Returns- This section contains all the return orders.
- Delivered Returns- This section contains all the order for which the return is completed.
- Undelivered Returns- This section contains all the orders for which the status is “Return Expected” on Uniware.
- >90 Days Returns- This section contains all the orders which have not yet been received in the warehouse for over 90 days but under 120 days. Sellers can raise claims by editing the order details.
- Claim Raised- This section contains all the orders for which the claim has been raised.
Note:- In this, you may Edit Return Item the details and mention the ticket number provided by the marketplace and change the status of the claim.
How to Edit Return Item?
1- UI Navigation: Return Reconciliation > Claim Raised tab > Order details section > Click on the Edit icon of the order against which we want Edit Return Item.
20Once you click on the Edit icon, the Edit Return Item pop up window will open from the right side. Mention the Ticket Number provided by Marketplace and change the Claim Status, and click on Update button.
Add Users
The first thing to be done after accessing the account is to create a user. You can create multiple users in one account.
To Add a new Users in UniReco, navigate to the following path:
1- UI Navigation: Users > Click the button “Add Users”.
2- Add all the required values and Click on “Save” to Update User details in UniReco.
Note: Password must contained at least 6 characters.
Below are the important points:
- For Myntra, we are retrieving the payment reconciliation data of Forward and Return transactions.
- For Flipkart and Meesho, we are currently retrieving the payment reconciliation data of Forward transactions.
- When creating a channel, the password should contain at least six characters.
- Channel Name and Channel Code should be entered as used in seller’s Uniware account.
- Orders can be failed, if the rate card is not uploaded or incomplete rate card.
- Same SKU cannot be mapped with 2 categories in one channel.
- To get the access of (Sale Order, Forward Payment, Return Payment, Return Order) files, you need to first create your account on UniReco.
- You may visit the Unicommerce Support Portal and download available CSV formats.
- Transactions shown in Red signifies the difference in the expected actual fee.
- You may Edit Return Item the details and mention the ticket number provided by the marketplace and change the status of the claim.