{"id":11986,"date":"2024-02-28T13:34:48","date_gmt":"2024-02-28T08:04:48","guid":{"rendered":"https:\/\/support.unicommerce.com\/?post_type=ht_kb&#038;p=11986"},"modified":"2024-04-09T13:29:51","modified_gmt":"2024-04-09T07:59:51","slug":"integration-with-smytten","status":"publish","type":"ht_kb","link":"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/integration-with-smytten\/","title":{"rendered":"Integration with Smytten"},"content":{"rendered":"<div class=\"hkb-article__content\">\n<p><strong>Smytten<\/strong> is available with uniware under Marketplace in channels.<\/p>\n<p dir=\"ltr\"><strong>Follow these simple steps to integrate in Uniware:<\/strong><\/p>\n<p dir=\"ltr\"><strong>1-<\/strong>\u00a0In the Uniware menu, select Settings &gt; Channels<\/p>\n<p dir=\"ltr\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-3029\" src=\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2020\/04\/channel4201.png\" alt=\"\" width=\"1323\" height=\"249\" \/><\/p>\n<p dir=\"ltr\"><strong>2-\u00a0<\/strong>Then press the button<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/lh6.googleusercontent.com\/KhTKtcrm4QubtOZfBqPZcpJc1WXyLRgt-0xqgbN4fTAQzYsiRkTadE0Jsl-yBxP1qMFkgwowONDnarLf40hpFdrURSQe6WW7oAb_pqLDpZruFOBAmE0CnAbgNYa91kxaC3FKm2-o\" width=\"148\" height=\"31\" \/><\/p>\n<p dir=\"ltr\">Search and Select \u201c<strong>Smytten<\/strong>\u201c.<\/p>\n<p dir=\"ltr\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-11993\" src=\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/02\/smytten_28022024_1-1.png\" alt=\"\" width=\"803\" height=\"384\" \/><\/p>\n<p dir=\"ltr\"><strong>3-<\/strong>\u00a0Fill and save the channel details.<\/p>\n<p dir=\"ltr\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-11994\" src=\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/02\/smytten_28022024_2-1.png\" alt=\"\" width=\"1268\" height=\"580\" \/><\/p>\n<p dir=\"ltr\"><strong>4-<\/strong>\u00a0Fill the credential to configure the connectors.<\/p>\n<ul>\n<li dir=\"ltr\">The seller has to get credentials from the <strong>Smytten<\/strong>\u00a0channel team and use the same in the connectors page at the time of adding channel in\u00a0<strong>Unicommerce<\/strong>.<\/li>\n<\/ul>\n<table style=\"width: 100%; height: 72px;\">\n<tbody>\n<tr style=\"height: 24px;\">\n<td class=\"fieldLabel\" style=\"height: 24px;\"><strong>Parameter<\/strong><\/td>\n<td class=\"fieldValue usernameText\" style=\"height: 24px;\"><strong>Value\/ Description<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"height: 24px;\"><strong>Username<\/strong><\/td>\n<td style=\"height: 24px;\">\n<div>will be provided by the <strong>Smytten<\/strong><b>\u00a0<\/b>team for every seller.<\/div>\n<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"height: 24px;\"><strong>Password<\/strong><\/td>\n<td style=\"height: 24px;\">\n<div>will be provided by the <strong>Smytten<\/strong><b>\u00a0<\/b>team for every seller.<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-11995\" src=\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/02\/smytten_28022024_3-1.png\" alt=\"\" width=\"888\" height=\"577\" \/><\/p>\n<p dir=\"ltr\"><strong>5-\u00a0<\/strong>As soon as the channel is configured successfully, you can see the Channel Summary and You can trigger the respective sync processes from this page itself. For more detail\u00a0<a href=\"http:\/\/support.unicommerce.com\/index.php\/knowledge-base\/how-to-add-a-new-channel\/\" target=\"_blank\" rel=\"noopener\">Click here<\/a><\/p>\n<p><strong>Channel Configuration:<\/strong><\/p>\n<ul>\n<li><strong><em>Single Action Invoice Label New:\u00a0\u00a0<\/em><\/strong>The channel team mandates compliance for all orders where the channel handles shipping. For customer communication, they require the use of the invoice generated by the channel side along with the label, rather than the Unicommerce-generated invoice.<\/li>\n<li>For this you need to select the channel configuration\u00a0<strong><em>Single Action Invoice Label New<\/em><\/strong>\u00a0to \u2018<strong>Skip Invoice URL\u2019\u00a0<\/strong>to skip UC invoice printing.<\/li>\n<li><strong><em>Dispatch Order By<\/em><\/strong>: you need to select as\u00a0<strong>INVOICE_ITEM<\/strong><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-11996\" src=\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/02\/smytten_28022024_4-1.png\" alt=\"\" width=\"1235\" height=\"523\" \/><\/p>\n<p dir=\"ltr\"><strong>Below are the important points that need to be kept in mind while adding the channel:<\/strong><\/p>\n<ul>\n<li><strong>Order sync<\/strong>, inventory sync and catalog sync are available.<\/li>\n<li>Invoice code and TAX details will be fetched from channel.<\/li>\n<li>Marketplace shipping is present for this channel and Tracking details and label print will be fetched from the channel.<\/li>\n<li>The channel team mandates compliance for all orders where the channel handles shipping. For customer communication, they require the use of the invoice generated by the channel side along with the label, rather than the Unicommerce-generated invoice.<\/li>\n<li>For this\u00a0 you need to select the channel configuration\u00a0<strong><em>Single Action Invoice Label New<\/em><\/strong>\u00a0to \u2018<strong>Skip Invoice URL\u2019\u00a0<\/strong>to skip UC invoice printing.<\/li>\n<li><strong>Order split<\/strong>\u00a0and multi box shipment are not allowed.<\/li>\n<li>On Manifest closure, the\u00a0<strong>Dispatched<\/strong>\u00a0status will get updated on the channel.<\/li>\n<li>Make sure that the seller will not handover the packages without closing the Manifest in u<strong>niware<\/strong>\u00a0to avoid status mismatch.<\/li>\n<li><b>Status sync<\/b>\u00a0will work for\u00a0<b>Cancelled,<\/b>\u00a0<strong>D<\/strong><b>elivered\u00a0<\/b>and<b>\u00a0Return<\/b>\u00a0cases from channel to UC.<\/li>\n<li><strong>Seller<\/strong>\u00a0<strong>cancellation<\/strong>\u00a0<strong>from uniware:<\/strong>\u00a0Order cancellation is\u00a0<strong>not<\/strong>\u00a0<strong>allowed.<\/strong><\/li>\n<li><strong>Customer<\/strong>\u00a0<strong>cancellation<\/strong>\u00a0<strong>from channel: Only full\u00a0<\/strong>Order cancellation is\u00a0<strong>allowed<\/strong>. Cancelled status will get fetch in uniware by status sync.<\/li>\n<\/ul>\n<\/div>\n<div class=\"hkb-article-tags\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Smytten is available with uniware under Marketplace in channels. Follow these simple steps to integrate in Uniware: 1-\u00a0In the Uniware menu, select Settings &gt; Channels 2-\u00a0Then press the button Search and Select \u201cSmytten\u201c. 3-\u00a0Fill and save the channel details. 4-\u00a0Fill the credential to configure the connectors. The seller has to&#8230;<\/p>\n","protected":false},"author":3,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_eb_attr":""},"ht-kb-category":[37],"ht-kb-tag":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Integration with Smytten - Unicommerce Support Portal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/integration-with-smytten\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Integration with Smytten - Unicommerce Support Portal\" \/>\n<meta property=\"og:description\" content=\"Smytten is available with uniware under Marketplace in channels. 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