{"id":13570,"date":"2024-10-22T14:03:00","date_gmt":"2024-10-22T08:33:00","guid":{"rendered":"https:\/\/support.unicommerce.com\/?post_type=ht_kb&#038;p=13570"},"modified":"2025-01-30T19:22:01","modified_gmt":"2025-01-30T13:52:01","slug":"q-how-to-get-pii-access","status":"publish","type":"ht_kb","link":"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/q-how-to-get-pii-access\/","title":{"rendered":"PII Admin Access | Data Masking\/Unmasking"},"content":{"rendered":"<p>PII access enables the sellers to manage Personally Identifiable Information (like name, address, email id, and mobile number) of customers. It involves compliance with privacy regulations, ensuring data security, enhancing user experience, and maintaining customer trust. Proper access controls and data protection measures are essential to safeguard this information. The seller can mask\/unmask the data from the orders of their customers, as per their requirement.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<div class=\"ez-toc-title\" style=\"cursor:inherit\">Contents<\/div>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/q-how-to-get-pii-access\/#Important_Points\" >Important Points:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/q-how-to-get-pii-access\/#Step_by_Step_Procedure\" >Step by Step Procedure:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/q-how-to-get-pii-access\/#PII_Auditor\" >PII Auditor<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/q-how-to-get-pii-access\/#PII_Access_Change_Log\" >PII Access Change Log<\/a><\/li><\/ul><\/nav><\/div>\n<h3><span class=\"ez-toc-section\" id=\"Important_Points\"><\/span>Important Points:<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li><span style=\"color: #ff0000;\">Any seller requiring PII access is required to send a mail with the approval of their decision maker to the UC Support Team\/KAM.<\/span><\/li>\n<li>Maximum 2 PII admin access are allowed on one tenant.<\/li>\n<li>After having the PII admin access, the seller will be able to give the masking\/unmasking access further to his team members.<\/li>\n<li>The seller can give specific permissions like which data of the customer details (name, address, phone number, and email) can be masked\/unmasked.<\/li>\n<li>The seller also has the option to give access for partial mask\/unmask, such as last few digits of the mobile number, some part of the address, etc.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Step_by_Step_Procedure\"><\/span>Step by Step Procedure:<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li>Login in your uniware account.<\/li>\n<li>Navigate to the <strong>Settings<\/strong> &gt; <strong>Users<\/strong>.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-13657\" src=\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/10\/pii_22102024_1.png\" alt=\"\" width=\"517\" height=\"340\" srcset=\"https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/10\/pii_22102024_1.png 517w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/10\/pii_22102024_1-300x197.png 300w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/10\/pii_22102024_1-50x33.png 50w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/10\/pii_22102024_1-60x39.png 60w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/10\/pii_22102024_1-100x66.png 100w\" sizes=\"(max-width: 517px) 100vw, 517px\" \/><\/li>\n<li>Search for the user using the filter for whom you want to mask\/unmask the data. If the user is not created, you can <a href=\"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/how-to-create-a-user\/\" target=\"_blank\" rel=\"noopener\">create the user<\/a> first.<\/li>\n<li>Click on the <strong>EDIT<\/strong> button.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-13662\" src=\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/10\/pii_22102024_2-1024x110.png\" alt=\"\" width=\"643\" height=\"69\" srcset=\"https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/10\/pii_22102024_2-1024x110.png 1024w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/10\/pii_22102024_2-300x32.png 300w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/10\/pii_22102024_2-768x82.png 768w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/10\/pii_22102024_2-50x5.png 50w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/10\/pii_22102024_2-60x6.png 60w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/10\/pii_22102024_2-100x11.png 100w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/10\/pii_22102024_2.png 1295w\" sizes=\"(max-width: 643px) 100vw, 643px\" \/><\/li>\n<li>Now, click on the <strong>EDIT USER<\/strong> button.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-13661\" src=\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/10\/pii_22102024_3.png\" alt=\"\" width=\"889\" height=\"506\" srcset=\"https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/10\/pii_22102024_3.png 889w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/10\/pii_22102024_3-300x171.png 300w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/10\/pii_22102024_3-768x437.png 768w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/10\/pii_22102024_3-50x28.png 50w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/10\/pii_22102024_3-60x34.png 60w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/10\/pii_22102024_3-100x57.png 100w\" sizes=\"(max-width: 889px) 100vw, 889px\" \/><\/li>\n<li>Scroll down to Data Masking Rules, and click on <strong>ADD ROW<\/strong>.<\/li>\n<li>Select the data (email, mobile, address, or name) for which you want to mask\/unmask.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-13668\" src=\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/10\/pii_22102024_4-2.png\" alt=\"\" width=\"887\" height=\"256\" srcset=\"https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/10\/pii_22102024_4-2.png 887w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/10\/pii_22102024_4-2-300x87.png 300w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/10\/pii_22102024_4-2-768x222.png 768w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/10\/pii_22102024_4-2-50x14.png 50w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/10\/pii_22102024_4-2-60x17.png 60w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/10\/pii_22102024_4-2-100x29.png 100w\" sizes=\"(max-width: 887px) 100vw, 887px\" \/><\/li>\n<li>In the masking rule, you can enter any specific rule as per the requirement and click on the SAVE button.<br \/>\n<table style=\"border-collapse: collapse; width: 100%; height: 82px;\">\n<tbody>\n<tr>\n<td style=\"width: 49.8377%;\"><strong>PARAMETER (M: Mandatory)<\/strong><\/td>\n<td style=\"width: 49.8377%;\"><strong>DESCRIPTION\/VALUES<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 49.8377%; height: 24px;\">Data (M)<\/td>\n<td style=\"width: 49.8377%; height: 24px;\">Selected data<\/td>\n<\/tr>\n<tr style=\"height: 10px;\">\n<td style=\"width: 49.8377%; height: 10px;\">Masking Rule (M)<\/td>\n<td style=\"width: 49.8377%; height: 10px;\">The data that you want to mask\/unmask for the user.<\/p>\n<p><strong>Eg<\/strong>: mask all, unmask all,\u00a0 last 4 digits of the mobile number, first 3 characters of the email.<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 49.8377%; height: 24px;\">Sample Input<\/td>\n<td style=\"width: 49.8377%; height: 24px;\">Sample input of the data<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 49.8377%; height: 24px;\">Sample Output<\/td>\n<td style=\"width: 49.8377%; height: 24px;\">Sample output of the data<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-13660\" src=\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/10\/pii_22102024_5.png\" alt=\"\" width=\"908\" height=\"537\" srcset=\"https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/10\/pii_22102024_5.png 908w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/10\/pii_22102024_5-300x177.png 300w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/10\/pii_22102024_5-768x454.png 768w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/10\/pii_22102024_5-50x30.png 50w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/10\/pii_22102024_5-60x35.png 60w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/10\/pii_22102024_5-100x59.png 100w\" sizes=\"(max-width: 908px) 100vw, 908px\" \/><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li>Click on the UPDATE USER button.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-13659\" src=\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/10\/pii_22102024_6.png\" alt=\"\" width=\"898\" height=\"321\" srcset=\"https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/10\/pii_22102024_6.png 898w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/10\/pii_22102024_6-300x107.png 300w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/10\/pii_22102024_6-768x275.png 768w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/10\/pii_22102024_6-50x18.png 50w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/10\/pii_22102024_6-60x21.png 60w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/10\/pii_22102024_6-100x36.png 100w\" sizes=\"(max-width: 898px) 100vw, 898px\" \/><\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"PII_Auditor\"><\/span>PII Auditor<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li>The PII admin has\u00a0 the <strong>PII_ACCESS_REPORTS_VIEW<\/strong> access resouce to audit the PII data. In case the PII Auditor report is not visible, you can reach us through your respective support channel.<\/li>\n<li>PII audit will allow the PII Admin to download a report of all the exports having unmasked PII data (O<strong>nly when the PII Admin has unmasked data access<\/strong>)<\/li>\n<li>It will also keep the <strong>username<\/strong> and the <strong>PII accesses<\/strong> of the user who downloaded the report along with the information that has been downloaded in that report.<\/li>\n<li>The <strong>PII Admin\u00a0<\/strong>user needs to follow the below mentioned instructions to download the PII Audit data:\n<ul>\n<li>Login in your uniware account.<\/li>\n<li>Navigate to the <strong>Dashboard<\/strong> &gt; <strong><strong>Other Reports<\/strong><\/strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-14236\" src=\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2025\/01\/PII_30012025_1.png\" alt=\"\" width=\"585\" height=\"268\" srcset=\"https:\/\/support.unicommerce.com\/wp-content\/uploads\/2025\/01\/PII_30012025_1.png 509w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2025\/01\/PII_30012025_1-300x137.png 300w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2025\/01\/PII_30012025_1-50x23.png 50w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2025\/01\/PII_30012025_1-60x27.png 60w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2025\/01\/PII_30012025_1-100x46.png 100w\" sizes=\"(max-width: 585px) 100vw, 585px\" \/><\/li>\n<li>Select the PII Auditor from the Choose Export Type dropdown.<\/li>\n<li>Select the columns and filters that you want to download in your report.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-14233\" src=\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2025\/01\/image-6-1024x533.png\" alt=\"\" width=\"643\" height=\"335\" srcset=\"https:\/\/support.unicommerce.com\/wp-content\/uploads\/2025\/01\/image-6-1024x533.png 1024w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2025\/01\/image-6-300x156.png 300w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2025\/01\/image-6-768x400.png 768w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2025\/01\/image-6-50x26.png 50w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2025\/01\/image-6-1536x800.png 1536w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2025\/01\/image-6-2048x1067.png 2048w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2025\/01\/image-6-60x31.png 60w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2025\/01\/image-6-100x52.png 100w\" sizes=\"(max-width: 643px) 100vw, 643px\" \/><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"PII_Access_Change_Log\"><\/span>PII Access Change Log<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li>The PII Access Change Log export allows the PII Admin to download the detailed report of any access changes made to the user in a specific time range. In case the PII Access Change Log report is not visible, you can reach us through your respective support channel.<\/li>\n<li>The <strong>PII Admin <\/strong>user needs to follow the below mentioned instructions to download the PII Access Change Log:\n<ul>\n<li>Login in your uniware account.<\/li>\n<li>Navigate to the <strong>Dashboard<\/strong> &gt; <strong>Other Reports<\/strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-14236\" src=\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2025\/01\/PII_30012025_1.png\" alt=\"\" width=\"585\" height=\"268\" srcset=\"https:\/\/support.unicommerce.com\/wp-content\/uploads\/2025\/01\/PII_30012025_1.png 509w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2025\/01\/PII_30012025_1-300x137.png 300w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2025\/01\/PII_30012025_1-50x23.png 50w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2025\/01\/PII_30012025_1-60x27.png 60w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2025\/01\/PII_30012025_1-100x46.png 100w\" sizes=\"(max-width: 585px) 100vw, 585px\" \/><\/li>\n<li>Select the PII Access Change Log from the Choose Export Type dropdown.<\/li>\n<li>Select the columns and filters that you want to download in your report.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-14238\" src=\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2025\/01\/pii_2-1024x529.png\" alt=\"\" width=\"643\" height=\"332\" srcset=\"https:\/\/support.unicommerce.com\/wp-content\/uploads\/2025\/01\/pii_2-1024x529.png 1024w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2025\/01\/pii_2-300x155.png 300w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2025\/01\/pii_2-768x397.png 768w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2025\/01\/pii_2-50x26.png 50w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2025\/01\/pii_2-1536x794.png 1536w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2025\/01\/pii_2-2048x1058.png 2048w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2025\/01\/pii_2-60x31.png 60w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2025\/01\/pii_2-100x52.png 100w\" sizes=\"(max-width: 643px) 100vw, 643px\" \/><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>In case of any query,\u00a0 you can reach out to us through your dedicated support channel.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>PII access enables the sellers to manage Personally Identifiable Information (like name, address, email id, and mobile number) of customers. It involves compliance with privacy regulations, ensuring data security, enhancing user experience, and maintaining customer trust. Proper access controls and data protection measures are essential to safeguard this information. The&#8230;<\/p>\n","protected":false},"author":10,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_eb_attr":""},"ht-kb-category":[29],"ht-kb-tag":[167,166,148,146,168,147,164,165,149],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>PII Admin Access | Data Masking\/Unmasking - Unicommerce Support Portal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/q-how-to-get-pii-access\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"PII Admin Access | Data Masking\/Unmasking - Unicommerce Support Portal\" \/>\n<meta property=\"og:description\" content=\"PII access enables the sellers to manage Personally Identifiable Information (like name, address, email id, and mobile number) of customers. 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