{"id":13792,"date":"2024-11-18T13:17:19","date_gmt":"2024-11-18T07:47:19","guid":{"rendered":"https:\/\/support.unicommerce.com\/?post_type=ht_kb&#038;p=13792"},"modified":"2025-09-11T16:57:39","modified_gmt":"2025-09-11T11:27:39","slug":"return-manifest-creation","status":"publish","type":"ht_kb","link":"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/return-manifest-creation\/","title":{"rendered":"Return Manifest | Creation"},"content":{"rendered":"<p>This article explains the step by step process to create a return manifest, and add the shipping packages in it.<\/p>\n<p>You can handle these types of packages while creating any return manifest:<\/p>\n<ul>\n<li><strong>RTO<\/strong><\/li>\n<li><strong>CIR<\/strong><\/li>\n<li><strong>Unidentified<\/strong><\/li>\n<\/ul>\n<p><span style=\"font-size: 10pt;\"><a href=\"https:\/\/drive.google.com\/file\/d\/1rrFQW1PZA7yfgnbmSinyF4xerMrLMU1z\/view\" target=\"_blank\" rel=\"noopener\"><strong>Click Here to access the training session video.<\/strong><\/a><\/span><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<div class=\"ez-toc-title\" style=\"cursor:inherit\">Contents<\/div>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/return-manifest-creation\/#Applicability\" >Applicability<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/return-manifest-creation\/#Procedure\" >Procedure<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/return-manifest-creation\/#Adding_Shipment_to_Manifest\" >Adding Shipment to Manifest<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/return-manifest-creation\/#For_Unidentified_Packages\" >For Unidentified Packages:<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/return-manifest-creation\/#Note\" >Note:<\/a><\/li><\/ul><\/nav><\/div>\n<h3 id=\"applicability\" dir=\"ltr\"><span class=\"ez-toc-section\" id=\"Applicability\"><\/span>Applicability<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><strong>Version:<\/strong>\u00a0Standard, Professional and Enterprise<br \/>\n<strong>Traceability:<\/strong>\u00a0None, SKU, ITEM<\/p>\n<h3 id=\"procedure\" dir=\"ltr\"><span class=\"ez-toc-section\" id=\"Procedure\"><\/span>Procedure<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p dir=\"ltr\">1. Follow the path <strong>Returns<\/strong> &gt; <strong>Manifests<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-13903\" src=\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/11\/manifest_21112024_1-1.png\" alt=\"\" width=\"486\" height=\"145\" srcset=\"https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/11\/manifest_21112024_1-1.png 486w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/11\/manifest_21112024_1-1-300x90.png 300w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/11\/manifest_21112024_1-1-50x15.png 50w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/11\/manifest_21112024_1-1-60x18.png 60w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/11\/manifest_21112024_1-1-100x30.png 100w\" sizes=\"(max-width: 486px) 100vw, 486px\" \/><br \/>\n<\/strong><\/p>\n<p dir=\"ltr\">2. Click the button \u201c<strong>Create Return Manifest<\/strong>\u201d on the top right corner of the screen.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-13902\" src=\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/11\/manifest_21112024_2-1-1024x215.png\" alt=\"\" width=\"643\" height=\"135\" srcset=\"https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/11\/manifest_21112024_2-1-1024x215.png 1024w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/11\/manifest_21112024_2-1-300x63.png 300w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/11\/manifest_21112024_2-1-768x161.png 768w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/11\/manifest_21112024_2-1-50x10.png 50w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/11\/manifest_21112024_2-1-60x13.png 60w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/11\/manifest_21112024_2-1-100x21.png 100w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/11\/manifest_21112024_2-1.png 1279w\" sizes=\"(max-width: 643px) 100vw, 643px\" \/><\/p>\n<p dir=\"ltr\">3. Enter the field details as per the description provided below:<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-13900\" src=\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/11\/manifest_21112024_3-1024x461.png\" alt=\"\" width=\"643\" height=\"289\" srcset=\"https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/11\/manifest_21112024_3-1024x461.png 1024w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/11\/manifest_21112024_3-300x135.png 300w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/11\/manifest_21112024_3-768x346.png 768w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/11\/manifest_21112024_3-50x23.png 50w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/11\/manifest_21112024_3-60x27.png 60w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/11\/manifest_21112024_3-100x45.png 100w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/11\/manifest_21112024_3.png 1279w\" sizes=\"(max-width: 643px) 100vw, 643px\" \/><\/p>\n<table style=\"width: 100%;\" data-testid=\"renderer-table\" data-number-column=\"false\" data-table-width=\"760\" data-layout=\"default\">\n<tbody>\n<tr>\n<th class=\"ak-renderer-tableHeader-sortable-column__wrapper\" style=\"width: 34.0557%;\" colspan=\"1\" rowspan=\"1\" data-colwidth=\"306\" aria-sort=\"none\">\n<div class=\"ak-renderer-tableHeader-sortable-column\">\n<p data-renderer-start-pos=\"724\"><strong data-renderer-mark=\"true\">Field Name (M: Mandatory)<\/strong><\/p>\n<\/div>\n<\/th>\n<th class=\"ak-renderer-tableHeader-sortable-column__wrapper\" style=\"width: 65.7895%;\" colspan=\"1\" rowspan=\"1\" data-colwidth=\"454\" aria-sort=\"none\">\n<div class=\"ak-renderer-tableHeader-sortable-column\">\n<p data-renderer-start-pos=\"753\"><strong data-renderer-mark=\"true\">Description<\/strong><\/p>\n<\/div>\n<\/th>\n<\/tr>\n<tr>\n<td style=\"width: 34.0557%;\" colspan=\"1\" rowspan=\"1\" data-colwidth=\"306\">\n<p data-renderer-start-pos=\"770\">Shipping Provider (M)<\/p>\n<\/td>\n<td style=\"width: 65.7895%;\" colspan=\"1\" rowspan=\"1\" data-colwidth=\"454\">\n<p data-renderer-start-pos=\"795\">Select the shipping provider as service handler from whom the shipments are received, from the dropdown.<\/p>\n<p data-renderer-start-pos=\"906\">For channel shipped packages, choose the shipper as \u201c<strong data-renderer-mark=\"true\">Channel Shipping<\/strong>\u201d<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>4. Click on the \u2018<strong data-renderer-mark=\"true\">CREATE RETURN MANIFEST<\/strong>\u2019 button.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Adding_Shipment_to_Manifest\"><\/span>Adding Shipment to Manifest<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p data-renderer-start-pos=\"1043\">After creating a Return manifest, next step is to add shipments in that manifest that are ready to receive. This can be done in three ways:<\/p>\n<ul class=\"ak-ul\" data-indent-level=\"1\">\n<li>\n<p data-renderer-start-pos=\"1186\">Scan the Tracking Number<\/p>\n<\/li>\n<li>\n<p data-renderer-start-pos=\"1214\">Scan the Shipment Code<\/p>\n<\/li>\n<li>\n<p data-renderer-start-pos=\"1240\">Scan the Reverse Pickup Code<\/p>\n<\/li>\n<\/ul>\n<p data-renderer-start-pos=\"1272\">In shipment summary section, enter or scan the barcode of the<strong data-renderer-mark=\"true\"> Shipment id\/AWB No\/Reverse Pickup Code<\/strong>.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-13906\" src=\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/11\/manifest_21112024_4-1024x457.png\" alt=\"\" width=\"643\" height=\"287\" srcset=\"https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/11\/manifest_21112024_4-1024x457.png 1024w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/11\/manifest_21112024_4-300x134.png 300w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/11\/manifest_21112024_4-768x343.png 768w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/11\/manifest_21112024_4-50x22.png 50w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/11\/manifest_21112024_4-60x27.png 60w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/11\/manifest_21112024_4-100x45.png 100w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/11\/manifest_21112024_4.png 1275w\" sizes=\"(max-width: 643px) 100vw, 643px\" \/><\/p>\n<p data-renderer-start-pos=\"1272\">Every successful entry will add the package to the manifest. Repeated the same way to add more packages that are ready.<\/p>\n<h4 data-renderer-start-pos=\"1272\"><span class=\"ez-toc-section\" id=\"For_Unidentified_Packages\"><\/span>For Unidentified Packages:<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p data-renderer-start-pos=\"1695\">After creating a return manifest, if the package is unidentified, on scanning the Shipment id\/AWB No\/Reverse Pickup Code, you will get the below screen with the message UNIDENTIFIED.<\/p>\n<p data-renderer-start-pos=\"1695\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-13793\" src=\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/11\/001-1024x460.png\" alt=\"\" width=\"643\" height=\"289\" srcset=\"https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/11\/001-1024x460.png 1024w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/11\/001-300x135.png 300w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/11\/001-768x345.png 768w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/11\/001-50x22.png 50w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/11\/001-60x27.png 60w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/11\/001-100x45.png 100w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/11\/001.png 1299w\" sizes=\"(max-width: 643px) 100vw, 643px\" \/><\/p>\n<p data-renderer-start-pos=\"1695\"><a href=\"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/unidentified-package-handling\/\" target=\"_blank\" rel=\"noopener\">Click here<\/a> to understand how you can handle these <strong>unidentified packages<\/strong>.<\/p>\n<h3 data-renderer-start-pos=\"1695\"><span class=\"ez-toc-section\" id=\"Note\"><\/span>Note:<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li data-renderer-start-pos=\"1695\"><span style=\"color: #ff0000;\">Only 500 packages can be added as of now in one return manifest.\u00a0<\/span><\/li>\n<li data-renderer-start-pos=\"1695\">The return manifest will have the status as <strong>PENDING<\/strong>, if it has any unidentified shipping package. In this case, you cannot close it, before assigning that unidentified shipping package to CIR or RTO.<\/li>\n<li data-renderer-start-pos=\"1695\">If it does not have any unidentified package, you can close the return manifest, and its status will be marked as <strong>CLOSED<\/strong>.<\/li>\n<\/ul>\n<div class=\"pm-table-container with-shadow-observer\" data-layout=\"custom\">\n<div class=\"pm-table-wrapper\">\n<p><a href=\"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/video-how-to-create-a-return-manifest-in-uniware\/\">Click here<\/a> for the step by step tutorial to create a return manifest\u00a0 for unified returns.<\/p>\n<\/div>\n<\/div>\n<div class=\"pm-table-container with-shadow-observer\" data-layout=\"custom\">\n<div class=\"pm-table-wrapper\"><\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<p data-renderer-start-pos=\"1272\">\n","protected":false},"excerpt":{"rendered":"<p>This article explains the step by step process to create a return manifest, and add the shipping packages in it. You can handle these types of packages while creating any return manifest: RTO CIR Unidentified Click Here to access the training session video. Applicability Version:\u00a0Standard, Professional and Enterprise Traceability:\u00a0None, SKU,&#8230;<\/p>\n","protected":false},"author":10,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_eb_attr":""},"ht-kb-category":[18],"ht-kb-tag":[151,150,153,152],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Return Manifest | Creation - Unicommerce Support Portal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/return-manifest-creation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return Manifest | Creation - Unicommerce Support Portal\" \/>\n<meta property=\"og:description\" content=\"This article explains the step by step process to create a return manifest, and add the shipping packages in it. You can handle these types of packages while creating any return manifest: RTO CIR Unidentified Click Here to access the training session video. 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