{"id":1530,"date":"2019-09-17T06:47:58","date_gmt":"2019-09-17T06:47:58","guid":{"rendered":"http:\/\/support.unicommerce.com\/?post_type=ht_kb&p=1530"},"modified":"2022-12-02T11:56:54","modified_gmt":"2022-12-02T06:26:54","slug":"gift-message-wrap-order-processing","status":"publish","type":"ht_kb","link":"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/gift-message-wrap-order-processing\/","title":{"rendered":"Gift Message\/Wrap order processing"},"content":{"rendered":"

The purpose of this process is to optimise the handling of gift orders carefully and give a better experience ensuring the privacy of customers by sellers.<\/span><\/p>\n

1-<\/strong> We can efficiently pack the order knowing the fact that this order is a gift order and has to be wrapped.<\/span><\/p>\n

2-<\/strong> We can print the gift message along with packslip on a separate paper, this is done to ensure that customer’s personal information is not being shown on UI.<\/span><\/p>\n

3-<\/strong> For channel-specific needs for Gift Message\/Warp is first enabled by the channel to UC then it will work. for more details check the specific channel article if this is enabled then it will mention thereon.<\/p>\n

User can follow the below process for the Gift message print process Manual\/Bulk.<\/strong><\/p>\n

Manual Order Processing :<\/strong><\/p>\n

1- User can see some icons on Order Item tab shipment tab under order details page.<\/span><\/p>\n

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2-<\/strong> Same can be seen as some icons on shipment tab under order details page.<\/span><\/p>\n

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3-<\/strong> User hit print invoice button then <\/span>gets a popup having order number, SKU code, quantity which shows that given item needs to be gift wrapped or it has a gift message (or both) same as above.<\/span><\/p>\n

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4-<\/strong> The system allows the user to print invoice once one can through to print gift messages.<\/span><\/p>\n

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Currentl<\/span>y, the user has to check the order detail page for every order to identify if given order has any gift item or gift message.<\/span><\/p>\n

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Bulk order processing :<\/strong><\/p>\n

1- <\/strong>User can see some icons on shipments page which indicate that given shipment has some gift items.<\/span><\/p>\n

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2-<\/strong> User selects multiple shipments from shipment page and selects \u2018Print invoice\u2019 under actions.<\/span><\/p>\n

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3-<\/strong> User updates item details (IMEI etc) in a popup, if any item requires that. (Same existing behaviour).<\/span><\/p>\n

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4-<\/strong> User gets a popup having the order number, SKU code, quantity which shows that given item needs to be gift wrapped or it has a gift message (or both).<\/span><\/p>\n

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5-<\/strong> User gets an option to print the gift message respective to the provided order number and SKU code.<\/span><\/p>\n

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6-<\/strong> User gets an option to print invoices in bulk once all gift items are processed and all gift messages are printed. <\/span>\"\"<\/p>\n

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