{"id":1691,"date":"2019-10-09T06:38:52","date_gmt":"2019-10-09T01:08:52","guid":{"rendered":"http:\/\/support.unicommerce.com\/?post_type=ht_kb&#038;p=1691"},"modified":"2025-07-29T18:02:12","modified_gmt":"2025-07-29T12:32:12","slug":"integrating-with-delhivery","status":"publish","type":"ht_kb","link":"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/integrating-with-delhivery\/","title":{"rendered":"Integration with Delhivery"},"content":{"rendered":"<p dir=\"ltr\">We are integrated with shipping provider-\u00a0<strong>Delhivery<\/strong><\/p>\n<p dir=\"ltr\"><strong>Follow the simple steps shared below:<\/strong><\/p>\n<p dir=\"ltr\"><strong>1-<\/strong>\u00a0On the path\u00a0<strong>Settings &gt; Shipping Providers<\/strong><\/p>\n<p dir=\"ltr\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-10230\" src=\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2023\/07\/IntegraftionPapperfly_12122022_1-1.png\" alt=\"\" width=\"397\" height=\"324\" \/><\/p>\n<p dir=\"ltr\"><strong>2-<\/strong>\u00a0Click on \u201c<strong>Add Shipping Provider<\/strong>\u201c.<\/p>\n<p dir=\"ltr\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-10231\" src=\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2023\/07\/720830.png\" alt=\"\" width=\"1390\" height=\"235\" \/><\/p>\n<p dir=\"ltr\"><strong>3-<\/strong>\u00a0Search for \u201c<strong>Delhivery<\/strong>\u201c, then click on<strong> Delhivery <\/strong>to fill the details.<\/p>\n<p dir=\"ltr\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1692\" src=\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2019\/10\/d1.png\" alt=\"\" width=\"1292\" height=\"196\" \/><\/p>\n<p dir=\"ltr\"><strong>4-\u00a0<\/strong>Now fill the details as per the below pointers.<\/p>\n<p><strong>General Information<\/strong><\/p>\n<ul>\n<li><i>Shipping Provider Name<\/i>: Enter the Shipping provider name<\/li>\n<li><em>Enabled<\/em>\u00a0:\u00a0<strong>Yes\/No<\/strong>. To mark shipping provider enabled or disable in Uniware.<\/li>\n<li><em>Tracking Enabled<\/em>:\u00a0<strong>Yes\/No<\/strong>. Mark this \u201c<strong>Yes<\/strong>\u201c, if shipping provider provides tracking info.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-8333\" src=\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2023\/01\/Delhivery_200102023_01.png\" alt=\"\" width=\"1305\" height=\"195\" \/><\/p>\n<p><strong>Forward Shipment\/Reverse Shipment\/Exchange Shipment<\/strong><\/p>\n<ul>\n<li>Select\u00a0<strong>Serviceability<\/strong>\u00a0as\u00a0<strong>Any facility to any Place \/\u00a0<\/strong><strong>This Facility to selected Pincodes\u00a0<\/strong>\/<strong>\u00a0Any Facility to Selected Pincodes<\/strong><strong>.\u00a0<\/strong>(in this case you need to define serviceability)<\/li>\n<li><em>Forward Shipment:<\/em>\u00a0 Add both\u00a0<strong>COD<\/strong>\u00a0and<strong>\u00a0Prepaid<\/strong>\u00a0Shipping Methods having AWB Generation selected as API.<\/li>\n<li><em>Reverse Shipment:<\/em>\u00a0ReversePickup-Prepaid Shipping Methods having AWB Generation selected as API.<\/li>\n<li><em>Exchange Shipment: Exchange-Prepaid <\/em>Shipping Methods having AWB Generation selected as API.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-8334\" src=\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2023\/01\/Delhivery_200102023_02.png\" alt=\"\" width=\"1297\" height=\"500\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-8335\" src=\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2023\/01\/Delhivery_200102023_03.png\" alt=\"\" width=\"1298\" height=\"232\" \/><\/p>\n<p><strong>5.\u00a0<\/strong>Now save the detail by pressing the button\u00a0<strong>Save and Next<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-8336\" src=\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2023\/01\/Delhivery_200102023_04.png\" alt=\"\" width=\"1309\" height=\"574\" \/><\/p>\n<p dir=\"ltr\"><a href=\"http:\/\/support.unicommerce.com\/index.php\/knowledge-base\/q-how-to-enable-self-shipping-logistics-for-your-shipments\/\">Learn more about the steps of enabling a shipping provider<\/a><\/p>\n<p dir=\"ltr\"><strong>6.<\/strong>\u00a0Click on\u00a0<strong>Connectors<\/strong>\u00a0and update the credentials for API settings, which will be provided by the\u00a0<strong>Delhivery<\/strong>\u00a0team for every seller.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-14165\" src=\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2025\/01\/Delhivery_10012025_1-1024x380.png\" alt=\"\" width=\"643\" height=\"239\" srcset=\"https:\/\/support.unicommerce.com\/wp-content\/uploads\/2025\/01\/Delhivery_10012025_1-1024x380.png 1024w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2025\/01\/Delhivery_10012025_1-300x111.png 300w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2025\/01\/Delhivery_10012025_1-768x285.png 768w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2025\/01\/Delhivery_10012025_1-50x19.png 50w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2025\/01\/Delhivery_10012025_1-60x22.png 60w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2025\/01\/Delhivery_10012025_1-100x37.png 100w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2025\/01\/Delhivery_10012025_1.png 1316w\" sizes=\"(max-width: 643px) 100vw, 643px\" \/><\/p>\n<p dir=\"ltr\">The following parameters are required which you use to log into Seller Panel. These values are as provided by the Delhivery services.<label class=\"\"><\/label><\/p>\n<table style=\"border-collapse: collapse; width: 100%; height: 570px;\">\n<tbody>\n<tr style=\"height: 24px;\">\n<td style=\"width: 31.4242%; height: 24px;\"><strong>Parameters<\/strong><\/td>\n<td style=\"width: 68.5758%; height: 24px;\"><strong>Note\/Discription<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 31.4242%; height: 24px;\">Api key<\/td>\n<td style=\"width: 68.5758%; height: 24px;\">Provided by delivery. (Mandatory)<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 31.4242%; height: 24px;\">Client name<\/td>\n<td style=\"width: 68.5758%; height: 24px;\">Provided by delivery. (Mandatory)<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 31.4242%; height: 24px;\">Login id<\/td>\n<td style=\"width: 68.5758%; height: 24px;\">Provided by delivery. (Mandatory)<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 31.4242%; height: 24px;\">Services Offered ( Forward )<\/td>\n<td style=\"width: 68.5758%; height: 24px;\">\u00a0\u201c<strong>Express<\/strong>\u201d or \u201c<strong>Surface<\/strong>\u201d\u00a0(Mandatory)<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 31.4242%;\">Services Offered ( Reverse )<\/td>\n<td style=\"width: 68.5758%;\">\u201c<strong>Express<\/strong>\u201d or \u201c<strong>Surface<\/strong>\u201d (Mandatory)<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 31.4242%; height: 24px;\">Service url<\/td>\n<td style=\"width: 68.5758%; height: 24px;\">https:\/\/track.delhivery.com<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 31.4242%; height: 24px;\">PickUp Time<\/td>\n<td style=\"width: 68.5758%; height: 24px;\"><b>2,<\/b> or Value should be an hour as in between 1, 2 &#8230;12.<\/td>\n<\/tr>\n<tr style=\"height: 70px;\">\n<td style=\"width: 31.4242%; height: 70px;\">PickUp Schedule<\/td>\n<td style=\"width: 68.5758%; height: 70px;\">&#8220;<strong>True&#8221;- <\/strong><strong>If you want to configure the schedule Pickup, <\/strong>It will arrange the pickup from the order Dispatched time + Pickup time.<\/td>\n<\/tr>\n<tr style=\"height: 144px;\">\n<td style=\"width: 31.4242%; height: 144px;\">Pickup Location Name<br \/>\n(Mandatory)<\/td>\n<td style=\"width: 68.5758%; height: 144px;\"><strong>For single location:<\/strong> Pickup Location Name can be found in the Delhivery CL panel. For more details check next point No.6<br \/>\n<strong>For multiple warehouses\/locations:<\/strong> In Professional and Enterprise versions, if pickup is enabled for multiple warehouses\/locations this field will remain empty and then use facility alias for the same. We will pick the data from the facility alias.<\/td>\n<\/tr>\n<tr style=\"height: 188px;\">\n<td style=\"width: 31.4242%; height: 188px;\">Return QC Enabled<\/td>\n<td style=\"width: 68.5758%; height: 188px;\"><strong>&#8220;True&#8221;- <\/strong>To enable this service in uniware. Else,<strong> &#8220;False&#8221; (<\/strong>Default<strong>)<\/strong><\/p>\n<p>The Merchant\/seller must align their Delhivery&#8217;s sales POC and revise the agreement accordingly.<br \/>\n<strong>Note:<\/strong> If they fail to do so and start using the functionality from UC directly then the QC will start failing, and eventually the QC process will be stopped from Delhivery&#8217;s operation team.<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 31.4242%;\">Fetch Label PDF<\/td>\n<td style=\"width: 68.5758%;\"><strong>&#8220;True&#8221;<\/strong>&#8211; Delhivery&#8217;s Label PDF will be populated.<\/p>\n<p><strong>&#8220;False&#8221; <\/strong>or Blank<strong> (Default) &#8211;<\/strong>\u00a0 Uniware&#8217;s Label PDF will be populated.<\/p>\n<p><strong>\u00a0<\/strong><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 31.4242%;\">Return QC Parameters<\/td>\n<td style=\"width: 68.5758%;\">If Return QC Enabled is <strong>True<\/strong>, we can send the following fields in Return QC Parameters:<\/p>\n<table style=\"border-collapse: collapse; width: 29.8845%;\">\n<tbody>\n<tr>\n<td style=\"width: 100%;\">reason<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 100%;\">images<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 100%;\">color<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 100%;\">descr<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 100%;\">ean<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 100%;\">imei<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 100%;\">brand<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 100%;\">pcat<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 100%;\">si<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 100%;\">item_quantity<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>If Return QC Enabled is <strong>False<\/strong>, the Return QC Parameters field will remain Blank.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div><\/div>\n<div><\/div>\n<div><b>6- <\/b>Pickup Location Name in Delhivery Panel<\/div>\n<div><\/div>\n<div><b>Follow the Path: <\/b>CL Panel&gt; View Profile &gt; Pickup Points<\/div>\n<div><\/div>\n<p dir=\"ltr\"><strong>Note:<\/strong> Use the same Pickup points Name (Copy-Paste) as &#8220;Pickup Location Name&#8221; in uniware.<\/p>\n<p dir=\"ltr\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-5584\" src=\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2021\/08\/DelhiveryPickupLocation1608211.png\" alt=\"\" width=\"1347\" height=\"1345\" \/><\/p>\n<p dir=\"ltr\"><strong style=\"font-size: 19px;\">Important Points:<\/strong><\/p>\n<div class=\"hkb-article__content\">\n<div class=\"hkb-article__content\">\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><strong>Forward<\/strong> and <strong>Reverse<\/strong> shipment supported.<\/li>\n<li><strong>Label<\/strong> format will be provided by <strong>Uniware<\/strong>.<\/li>\n<li><strong>Tracking<\/strong> is provided in <strong>Uniware<\/strong> for shipped orders.<\/li>\n<li>Existing <strong>Delhivery<\/strong> integration only supports <strong>domestic shipping<\/strong>.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>We are integrated with shipping provider-\u00a0Delhivery Follow the simple steps shared below: 1-\u00a0On the path\u00a0Settings &gt; Shipping Providers 2-\u00a0Click on \u201cAdd Shipping Provider\u201c. 3-\u00a0Search for \u201cDelhivery\u201c, then click on Delhivery to fill the details. 4-\u00a0Now fill the details as per the below pointers. General Information Shipping Provider Name: Enter the&#8230;<\/p>\n","protected":false},"author":3,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_eb_attr":""},"ht-kb-category":[38],"ht-kb-tag":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Integration with Delhivery - Unicommerce Support Portal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/integrating-with-delhivery\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Integration with Delhivery - Unicommerce Support Portal\" \/>\n<meta property=\"og:description\" content=\"We are integrated with shipping provider-\u00a0Delhivery Follow the simple steps shared below: 1-\u00a0On the path\u00a0Settings &gt; Shipping Providers 2-\u00a0Click on \u201cAdd Shipping Provider\u201c. 3-\u00a0Search for \u201cDelhivery\u201c, then click on Delhivery to fill the details. 4-\u00a0Now fill the details as per the below pointers. 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