{"id":2720,"date":"2020-04-09T11:57:23","date_gmt":"2020-04-09T11:57:23","guid":{"rendered":"http:\/\/support.unicommerce.com\/?post_type=ht_kb&#038;p=2720"},"modified":"2020-04-28T04:43:58","modified_gmt":"2020-04-28T04:43:58","slug":"image-scan-based-inbound-qc-for-return-management","status":"publish","type":"ht_kb","link":"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/image-scan-based-inbound-qc-for-return-management\/","title":{"rendered":"Image scan based Inbound QC for Return Management"},"content":{"rendered":"<p><strong>Image Scan Based<\/strong> <strong>Inbound Quality Check<\/strong><\/p>\n<p>To prevent the CIRs (Customer initiate return) due to reasons like wrong-product-shipped &amp; damaged-product-shipped, an optional step of Image-based QC via double scanning is provided to enhance the return management.<\/p>\n<p>For more details connect with uniware team <a href=\"http:\/\/support.unicommerce.com\/index.php\/knowledge-base\/reach-out-to-unicommerce-in-the-simplest-way\/\">Click here<\/a><\/p>\n<p><strong>Note:<\/strong><br \/>\n1. This can be configured at channel level.<br \/>\n2. This feature is available for SKU &amp; item-level traceability in Enterprise version only.<br \/>\n3- On enable of this option, image-based QC enabled for<\/p>\n<ul>\n<li>Putaway Reverse Pick up items<\/li>\n<li>Putaway Received returns<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Process Path:<\/strong><\/p>\n<p><strong>1- <\/strong>First configured the check at channel page. Image Based Return QC &#8220;yes&#8221;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2943\" src=\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2020\/04\/scan4162.png\" alt=\"\" width=\"1222\" height=\"449\" \/><\/p>\n<p>&nbsp;<\/p>\n<p dir=\"ltr\"><strong>2-<\/strong>\u00a0On the path Inbound &#8211;&gt; Put away, select the Putaway type PUTAWAY_RECEIVED_RETURNS or Putaway Reverse Pick up<\/p>\n<p dir=\"ltr\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/lh6.googleusercontent.com\/60-7lWczxqcNvw_rJ1n2erZQ3VzIkgOV5-1qCHWgZ4wTuZfS5PtR7_HUvX7mfA_eaN2w0oAXWkbqLUgMER_wfqmlVsdhPD4vIT69svHhP96NF6VUdp8x54sjm06iYJBcCUWCXfqW\" width=\"529\" height=\"175\" \/><\/p>\n<p>&nbsp;<\/p>\n<p dir=\"ltr\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/lh3.googleusercontent.com\/0FTP_DPX8miEKbuE8XyTsFLO3aLy10PuSEIJcffXPeRpbqXamJfxV5YDgx1nMWK4xFb1aGw3QSWgdHOB-WboDe-QRN0924rS5eVWyp8IqeUmS8c6vAaMvNN7grEtYtH5Jr5u0R0K\" width=\"624\" height=\"131\" \/><\/p>\n<p>&nbsp;<\/p>\n<p dir=\"ltr\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/lh3.googleusercontent.com\/ExShbXCB8scad0skB9QCsfnmHaXXJGjcnTuvT3OQZoVtFXmDRB6WYAEjrRSbnJj-clZPZfdqH_vJvhUSFgNTfEhfWN7vzBOOTWGqgGVhY_YA9Ewd2XsxbMFPgE5US8NQONtieGX2\" width=\"600\" height=\"253\" \/><\/p>\n<p>&nbsp;<\/p>\n<p dir=\"ltr\"><strong>3-<\/strong>\u00a0In the put away created, scan the item scan code for shipment.<\/p>\n<p dir=\"ltr\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2721\" src=\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2020\/04\/scan491.png\" alt=\"\" width=\"995\" height=\"545\" \/><\/p>\n<p dir=\"ltr\"><strong>4-<\/strong> Image of the item with details of the item (Product code, color, MRP, Batching details ) associated with barcode popped up. Now you can check the item details for that scanned item<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2722\" src=\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2020\/04\/scan492.png\" alt=\"\" width=\"1003\" height=\"519\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><strong>5-<\/strong> On selecting this option a text field reason should appear and a done button. Now you can take action to mark item bad with reason.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2724\" src=\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2020\/04\/scan493.png\" alt=\"\" width=\"905\" height=\"517\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><strong>6-<\/strong> Now you can add item in putaway and repeat the same for rest items.<\/p>\n<p><strong>a- <\/strong>Press &#8220;Add To Putaway&#8221; button<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2725\" src=\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2020\/04\/scan494.png\" alt=\"\" width=\"1017\" height=\"523\" \/><\/p>\n<p><strong>b- <\/strong>Scan next Item Image<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2726\" src=\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2020\/04\/scan495.png\" alt=\"\" width=\"981\" height=\"517\" \/><\/p>\n<p>Then the rest process is same as you do it earlier for completing the putaway.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Image Scan Based Inbound Quality Check To prevent the CIRs (Customer initiate return) due to reasons like wrong-product-shipped &amp; damaged-product-shipped, an optional step of Image-based QC via double scanning is provided to enhance the return management. For more details connect with uniware team Click here Note: 1. This can be&#8230;<\/p>\n","protected":false},"author":3,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_eb_attr":""},"ht-kb-category":[18],"ht-kb-tag":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Image scan based Inbound QC for Return Management - Unicommerce Support Portal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/image-scan-based-inbound-qc-for-return-management\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Image scan based Inbound QC for Return Management - Unicommerce Support Portal\" \/>\n<meta property=\"og:description\" content=\"Image Scan Based Inbound Quality Check To prevent the CIRs (Customer initiate return) due to reasons like wrong-product-shipped &amp; damaged-product-shipped, an optional step of Image-based QC via double scanning is provided to enhance the return management. 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