{"id":589,"date":"2019-07-14T17:41:26","date_gmt":"2019-07-14T17:41:26","guid":{"rendered":"http:\/\/support.unicommerce.com\/?p=1"},"modified":"2020-04-27T11:23:20","modified_gmt":"2020-04-27T11:23:20","slug":"q-how-to-hold-an-order-item","status":"publish","type":"ht_kb","link":"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/q-how-to-hold-an-order-item\/","title":{"rendered":"Q: How to hold an order item?"},"content":{"rendered":"<p>Follow the steps:<\/p>\n<p><strong>1-<\/strong> Select an order to be put on hold. On the path Orders &gt; Orders, click on the selected Sale Order number.<br \/>\nThe Sale Order details come on screen. Press the action icon and select action &#8220;Hold&#8221;.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1803\" src=\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2019\/07\/hold1.png\" alt=\"\" width=\"1248\" height=\"410\" \/><\/p>\n<p><img decoding=\"async\" src=\"http:\/\/support.unicommerce.com\/customer\/portal\/attachments\/811484\" alt=\"\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><strong>2-<\/strong> Now select the items you want to put on hold. You can either select particular order items or all of them. After the order item selection, verify it and press the button &#8220;Hold Items&#8221;.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1808\" src=\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2019\/07\/hold2-1.png\" alt=\"\" width=\"1049\" height=\"587\" \/><\/p>\n<p><img decoding=\"async\" src=\"http:\/\/support.unicommerce.com\/customer\/portal\/attachments\/811486\" alt=\"\" \/><\/p>\n<p><strong>3-<\/strong> Verify the order item status on hold.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1805\" src=\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2019\/07\/hold3.png\" alt=\"\" width=\"1128\" height=\"414\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><img decoding=\"async\" src=\"http:\/\/support.unicommerce.com\/customer\/portal\/attachments\/811487\" alt=\"\" \/><img decoding=\"async\" src=\"http:\/\/support.unicommerce.com\/customer\/portal\/attachments\/811501\" alt=\"\" \/><\/p>\n<p><strong>4-<\/strong> To unhold the order items follow a similar process as explained above.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1806\" src=\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2019\/07\/hold4.png\" alt=\"\" width=\"1042\" height=\"412\" \/><\/p>\n<p><img decoding=\"async\" src=\"http:\/\/support.unicommerce.com\/customer\/portal\/attachments\/811503\" alt=\"\" \/><\/p>\n<p><img decoding=\"async\" src=\"http:\/\/support.unicommerce.com\/customer\/portal\/attachments\/811505\" alt=\"\" \/><\/p>\n<p><img decoding=\"async\" src=\"http:\/\/support.unicommerce.com\/customer\/portal\/attachments\/811507\" alt=\"\" \/><\/p>\n<hr \/>\n<p>Learn further about\u00a0<a href=\"http:\/\/support.unicommerce.com\/index.php\/knowledge-base\/q-how-to-release-inventory-hold-items-and-then-create-shipments\/\">How to release inventory, hold items and create a shipment?<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Follow the steps: 1- Select an order to be put on hold. On the path Orders &gt; Orders, click on the selected Sale Order number. The Sale Order details come on screen. Press the action icon and select action &#8220;Hold&#8221;. &nbsp; 2- Now select the items you want to put&#8230;<\/p>\n","protected":false},"author":3,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_eb_attr":""},"ht-kb-category":[32],"ht-kb-tag":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Q: How to hold an order item? - Unicommerce Support Portal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/q-how-to-hold-an-order-item\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Q: How to hold an order item? - Unicommerce Support Portal\" \/>\n<meta property=\"og:description\" content=\"Follow the steps: 1- Select an order to be put on hold. On the path Orders &gt; Orders, click on the selected Sale Order number. The Sale Order details come on screen. Press the action icon and select action &#8220;Hold&#8221;. &nbsp; 2- Now select the items you want to put...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/q-how-to-hold-an-order-item\/\" \/>\n<meta property=\"og:site_name\" content=\"Unicommerce Support Portal\" \/>\n<meta property=\"article:modified_time\" content=\"2020-04-27T11:23:20+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2019\/07\/hold1.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/q-how-to-hold-an-order-item\/\",\"url\":\"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/q-how-to-hold-an-order-item\/\",\"name\":\"Q: How to hold an order item? - Unicommerce Support Portal\",\"isPartOf\":{\"@id\":\"https:\/\/support.unicommerce.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/q-how-to-hold-an-order-item\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/q-how-to-hold-an-order-item\/#primaryimage\"},\"thumbnailUrl\":\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2019\/07\/hold1.png\",\"datePublished\":\"2019-07-14T17:41:26+00:00\",\"dateModified\":\"2020-04-27T11:23:20+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/q-how-to-hold-an-order-item\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/q-how-to-hold-an-order-item\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/q-how-to-hold-an-order-item\/#primaryimage\",\"url\":\"https:\/\/support.unicommerce.com\/wp-content\/uploads\/2019\/07\/hold1.png\",\"contentUrl\":\"https:\/\/support.unicommerce.com\/wp-content\/uploads\/2019\/07\/hold1.png\",\"width\":1248,\"height\":410},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/q-how-to-hold-an-order-item\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/support.unicommerce.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Articles\",\"item\":\"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Q: How to hold an order item?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/support.unicommerce.com\/#website\",\"url\":\"https:\/\/support.unicommerce.com\/\",\"name\":\"Unicommerce Support Portal\",\"description\":\"Know more about Uniware\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/support.unicommerce.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Q: How to hold an order item? - Unicommerce Support Portal","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/q-how-to-hold-an-order-item\/","og_locale":"en_US","og_type":"article","og_title":"Q: How to hold an order item? - Unicommerce Support Portal","og_description":"Follow the steps: 1- Select an order to be put on hold. On the path Orders &gt; Orders, click on the selected Sale Order number. The Sale Order details come on screen. Press the action icon and select action &#8220;Hold&#8221;. &nbsp; 2- Now select the items you want to put...","og_url":"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/q-how-to-hold-an-order-item\/","og_site_name":"Unicommerce Support Portal","article_modified_time":"2020-04-27T11:23:20+00:00","og_image":[{"url":"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2019\/07\/hold1.png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/q-how-to-hold-an-order-item\/","url":"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/q-how-to-hold-an-order-item\/","name":"Q: How to hold an order item? - Unicommerce Support Portal","isPartOf":{"@id":"https:\/\/support.unicommerce.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/q-how-to-hold-an-order-item\/#primaryimage"},"image":{"@id":"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/q-how-to-hold-an-order-item\/#primaryimage"},"thumbnailUrl":"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2019\/07\/hold1.png","datePublished":"2019-07-14T17:41:26+00:00","dateModified":"2020-04-27T11:23:20+00:00","breadcrumb":{"@id":"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/q-how-to-hold-an-order-item\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/q-how-to-hold-an-order-item\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/q-how-to-hold-an-order-item\/#primaryimage","url":"https:\/\/support.unicommerce.com\/wp-content\/uploads\/2019\/07\/hold1.png","contentUrl":"https:\/\/support.unicommerce.com\/wp-content\/uploads\/2019\/07\/hold1.png","width":1248,"height":410},{"@type":"BreadcrumbList","@id":"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/q-how-to-hold-an-order-item\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/support.unicommerce.com\/"},{"@type":"ListItem","position":2,"name":"Articles","item":"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/"},{"@type":"ListItem","position":3,"name":"Q: How to hold an order item?"}]},{"@type":"WebSite","@id":"https:\/\/support.unicommerce.com\/#website","url":"https:\/\/support.unicommerce.com\/","name":"Unicommerce Support Portal","description":"Know more about Uniware","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/support.unicommerce.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/support.unicommerce.com\/index.php\/wp-json\/wp\/v2\/ht-kb\/589"}],"collection":[{"href":"https:\/\/support.unicommerce.com\/index.php\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.unicommerce.com\/index.php\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.unicommerce.com\/index.php\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/support.unicommerce.com\/index.php\/wp-json\/wp\/v2\/comments?post=589"}],"version-history":[{"count":7,"href":"https:\/\/support.unicommerce.com\/index.php\/wp-json\/wp\/v2\/ht-kb\/589\/revisions"}],"predecessor-version":[{"id":3252,"href":"https:\/\/support.unicommerce.com\/index.php\/wp-json\/wp\/v2\/ht-kb\/589\/revisions\/3252"}],"wp:attachment":[{"href":"https:\/\/support.unicommerce.com\/index.php\/wp-json\/wp\/v2\/media?parent=589"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.unicommerce.com\/index.php\/wp-json\/wp\/v2\/ht-kb-category?post=589"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.unicommerce.com\/index.php\/wp-json\/wp\/v2\/ht-kb-tag?post=589"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}