{"id":704,"date":"2019-07-14T19:12:58","date_gmt":"2019-07-14T19:12:58","guid":{"rendered":"http:\/\/support.unicommerce.com\/?p=1"},"modified":"2022-08-31T14:38:08","modified_gmt":"2022-08-31T09:08:08","slug":"q-how-to-reactivate-my-unicommerce-account-after-deactivation","status":"publish","type":"ht_kb","link":"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/q-how-to-reactivate-my-unicommerce-account-after-deactivation\/","title":{"rendered":"Q: How to reactivate my Unicommerce account after deactivation?"},"content":{"rendered":"<p dir=\"ltr\">A:<\/p>\n<p dir=\"ltr\">Before going ahead with the explanation of the steps, Please note that the account deactivation can be due to following reasons:<\/p>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\">The client demands account deactivation willingly.<\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\">The client signed up with us but did not go live with the system within 30 days of registration.<\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\">No order processing for a continuous period of 30 days.<\/p>\n<\/li>\n<\/ul>\n<p dir=\"ltr\">If any of these is true then the client account is deactivated from the Unicommerce system.<\/p>\n<p dir=\"ltr\">However, you can follow these simple steps to reactivate your account:<\/p>\n<p>&nbsp;<\/p>\n<p dir=\"ltr\"><strong>1- <\/strong>\u00a0Login to the Unicommerce system &#8211; on the same URL which existed for your business. https:\/\/auth.unicommerce.com\/login<\/p>\n<p>&nbsp;<\/p>\n<p dir=\"ltr\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2523\" src=\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2020\/04\/login1.png\" alt=\"\" width=\"1331\" height=\"589\" \/><\/p>\n<p>&nbsp;<\/p>\n<p dir=\"ltr\"><strong>2-<\/strong> As you enter the correct username and password you will successfully enter into the system. In case you don&#8217;t remember your password then press &#8220;FORGOT PASSWORD&#8221;, the system will ask for your email ID or phone number to reset the it. for more details <a href=\"http:\/\/support.unicommerce.com\/index.php\/knowledge-base\/log-in-to-uniware-with-your-mobile-number-and-reset-password-with-otp\/\">Click Here<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<p dir=\"ltr\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2525\" src=\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2020\/04\/login2.png\" alt=\"\" width=\"1347\" height=\"577\" \/><\/p>\n<p>&nbsp;<\/p>\n<p dir=\"ltr\"><strong>3-<\/strong> After reseting the password successfully, the subsequent screen reiterates that your user account has been deactivated and asks you to enter your registered mobile number to send a verification code or OTP (One Time Password).<\/p>\n<p>&nbsp;<\/p>\n<p dir=\"ltr\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/lh5.googleusercontent.com\/IPClUMICI8o5Zm40vPgj5RciKAsACNblJznGQ7bVRFPg68ecsNfPoIo75oGkEKkEukvw9nn2VYgX8tIhkDrv1gYSW8BWuf2XBLQF8TyyBNM-z8BEX7-FRchGfwQ6MIfyA0YwZwZdkJnGeha2kn8o0ZPiAxkdvBiUK1kg2YxhWJ_3qJ0URsY7WA7c2GOaxnaWXhesRA\" width=\"624\" height=\"496\" \/><\/p>\n<p>&nbsp;<\/p>\n<p dir=\"ltr\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/lh6.googleusercontent.com\/jShUUZ_qosxDCi4jcJLckVFO_WSb52qTk17AIzHOOX396_abhWExbAHzwx67-GFLQuoFcyNV43hC9MUzHkyYuQ_qU39MVXKvRuBcJ_6arrKYq0hcB3KVwJL_cR5aPdwKq_9SZUrXEGrj7Oo1YpUJYAr_0GW7wrtoKwAeK2lL1pj7M6Wtw9juMHqDHefXXNg7jb162A\" width=\"624\" height=\"468\" \/><\/p>\n<p>&nbsp;<\/p>\n<p dir=\"ltr\"><strong>4-<\/strong> After completing mobile verification, the system will display all the recharge options, showing the credit amount and validity for each value. Select the recharge option and hit the button &#8220;BUY NOW&#8221;.<\/p>\n<p>&nbsp;<\/p>\n<p dir=\"ltr\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/lh6.googleusercontent.com\/drxg1e19nok-hx5YXlwJYxPj50X1orBEPOnPMSBIFKGcHOWFmQDOm2kpf6e7Qw25LLfj4jqJ_6rpNQS_z3LAqsIt8la7O_WopgB37WnWZh4-XWnsaqbWob1ianEbwc2ZfKow7h-s4Ia9U1YxdECua1MliL-AX5wgHkhOpA4w-N4qMLsCPSdWBo76vSSzQL5irQARFg\" width=\"624\" height=\"541\" \/><\/p>\n<p>&nbsp;<\/p>\n<p dir=\"ltr\"><strong>5-<\/strong> Follow the simple buying steps online:<\/p>\n<p>&nbsp;<\/p>\n<p dir=\"ltr\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/lh6.googleusercontent.com\/YBlYYqrp_sDCPpa5Q3TfdIiG2VHqmWNsyJh2pZPCbGWvWCmuAbmMb4DXrAD02S57kdsdSWNoKFkdZfKLTwVv2KJdPdpSsYpZ62zujLT4UV7dVrWZBKTEQ4-AqMMETV56sQ4CnnOgxBIuSLBevGSXZQK3ya796A1uZR4qe-dCKuhZxEiSGzX6CZoUU_bWBnOucoGBxg\" width=\"624\" height=\"403\" \/><\/p>\n<p>Select Billing Address<\/p>\n<p dir=\"ltr\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/lh6.googleusercontent.com\/ITVunr5erRxZ0sER8y1HzxthSUK51W4PkPDWlgVJSkc47OxYliXaJ5fMt9aGkpAbZ35R00zFaZFA3gz3OVhYb9GeuG1eVU6z4ACrtIdPlXNZNalPyhjYcUtd1dagefvv5QDfjLz211-uyHwfN2tW4B1Lkts06mqRzBMXTzgEHkCoVchhrxrj0bpHB1obNpMMwPlP1A\" width=\"624\" height=\"405\" \/><\/p>\n<p>&nbsp;<\/p>\n<p dir=\"ltr\"><strong>6-<\/strong> You can select to pay online or by cheque.<\/p>\n<p>&nbsp;<\/p>\n<p dir=\"ltr\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/lh3.googleusercontent.com\/pybRPy6qXoVluIs_51fge3J7iR-EXzQrFfASmF4skXlGx7g3hqiRKWqEX2ruBjk9xE58YOPwY-4HZPauiAJUkH4Pyd3RdqD8JTth92yfM6IclOy41AedFQntgSVoQ9ZKRlf5uBhmTX3hDCe1Xuk0TzdHFLjzkfVUjYig95NJFnMwVtwstdNL2Etz3nhf2oCxJWLEDg\" width=\"624\" height=\"399\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p dir=\"ltr\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/lh5.googleusercontent.com\/sqnUOHpjDGOrE0piZbG-c-ZofbmKJe32whbxHQpO6EkKwIh--c31nAyK7r9f1uJUnxv0hK9yTHqWKuC9UCoo-xHt4u0GhHFHxJq3DYxM0PGaL2px-9v0ttb_jKhEh8XGVTFcrqegrTl5Hi_jZMIjsbAG66iRnXGLsST3HIVlaWUoYBlP1HZKxsenxgglqO-wIA2lbA\" width=\"624\" height=\"512\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p dir=\"ltr\"><strong>7-<\/strong> Once you go back to your account, the system asks whether or not the previous data be maintained, or you would want to start afresh.<\/p>\n<p dir=\"ltr\">Choose your option and Reactivate the account.<\/p>\n<p dir=\"ltr\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/lh3.googleusercontent.com\/Y12FeW6dcrCObbAwzhUy4zy02VqeHyje2LCNotJax6C5v_nktY_Tf0UcTStxDhP0bz_svqFLSNCyowqX-jKzs6gtSMnR7Wx_pYIirgVTncj3tSbO5RGtgeCrhizZUdJatXbERhYg0EHfHvhITU1Zcy2Pha6C_sdNGkllHmmDqbglWjkA2DhQF7GSs463aQe4CYAYdw\" width=\"624\" height=\"497\" \/><\/p>\n<p dir=\"ltr\"><strong>8-<\/strong> And you will successfully get back into your own account with the new balance.<\/p>\n<p>&nbsp;<\/p>\n<p dir=\"ltr\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/lh3.googleusercontent.com\/j-JYMAoNG1A8A1tL6d7_kQApACgbr3hqVNCwWpkXjD5mLgeGxilgcEq3r8CRWQXdINqSLkYYfIWcdygH0momIbQirr7odU6wMCKWw2Z3xL98D5fYmb7oP72DTyctaR4brNPsZZM6lB0el8KFaM0qCrJUjHBCfhJPqusLtts76wxT20nVK9Cy7ZBz-PZkC1QZ4CK4wA\" width=\"624\" height=\"288\" \/><\/p>\n<p>&nbsp;<\/p>\n<p dir=\"ltr\">In case you are still facing any issues in reactivating your account, you can write to us at <strong>customersuccess@unicommerce.com <\/strong>, and we will get in touch with you.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A: Before going ahead with the explanation of the steps, Please note that the account deactivation can be due to following reasons: The client demands account deactivation willingly. The client signed up with us but did not go live with the system within 30 days of registration. No order processing&#8230;<\/p>\n","protected":false},"author":3,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_eb_attr":""},"ht-kb-category":[32],"ht-kb-tag":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Q: How to reactivate my Unicommerce account after deactivation? - Unicommerce Support Portal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/q-how-to-reactivate-my-unicommerce-account-after-deactivation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Q: How to reactivate my Unicommerce account after deactivation? - Unicommerce Support Portal\" \/>\n<meta property=\"og:description\" content=\"A: Before going ahead with the explanation of the steps, Please note that the account deactivation can be due to following reasons: The client demands account deactivation willingly. 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