{"id":720,"date":"2019-07-14T19:17:04","date_gmt":"2019-07-14T19:17:04","guid":{"rendered":"http:\/\/support.unicommerce.com\/?p=1"},"modified":"2024-09-05T16:41:43","modified_gmt":"2024-09-05T11:11:43","slug":"what-is-an-order-order-item-and-shipment-what-are-their-statuses-during-the-life-cycle-of-an-order","status":"publish","type":"ht_kb","link":"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/what-is-an-order-order-item-and-shipment-what-are-their-statuses-during-the-life-cycle-of-an-order\/","title":{"rendered":"What is an Order, Order item and Shipment? What are their statuses during the life cycle of an order?"},"content":{"rendered":"<p dir=\"ltr\">Meaning of Order, Order Item and Shipment:<\/p>\n<p dir=\"ltr\"><strong>ORDER:<\/strong> An order is a purchase request raised by a user. It contains order items in varying quantity. An Order can go through a number of statuses during its complete life cycle.<\/p>\n<p dir=\"ltr\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-13209\" src=\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/09\/order_05092024_1.png\" alt=\"\" width=\"512\" height=\"153\" srcset=\"https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/09\/order_05092024_1.png 512w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/09\/order_05092024_1-300x90.png 300w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/09\/order_05092024_1-50x15.png 50w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/09\/order_05092024_1-60x18.png 60w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/09\/order_05092024_1-100x30.png 100w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/p>\n<p dir=\"ltr\"><strong>ORDER ITEM:<\/strong> The constituent items of an order which are maintained independently in the system are called the order items. These items are recognized individually with their respective unique SKU codes.<\/p>\n<p dir=\"ltr\"><strong>SHIPMENT:<\/strong> It is a package holding together a group of order items which have to be shipped together. It will contain order items from a single order. A shipment cannot contain order items belonging to different orders.<\/p>\n<p dir=\"ltr\">Once an order is \u201ccreated\u201d in the system, <strong>within 5 minutes,<\/strong> on stock allocation, it is processed and its status is set to \u201cprocessing\u201d. During this, the shipment package(s) is picked from shelves, packed and then dispatched to the user. The order can be \u201ccancelled\u201d before being dispatched. And as soon as the shipping package is dispatched successfully, the order status is set to \u201cComplete\u201d.<\/p>\n<p dir=\"ltr\"><strong>Let us share the workflow of the complete life cycle of an order:<\/strong><\/p>\n<p dir=\"ltr\"><strong>1-<\/strong> Order Received to Order Dispatched<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-8178\" src=\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2023\/01\/OrderFlow_13.png\" alt=\"\" width=\"746\" height=\"844\" \/><\/p>\n<p dir=\"ltr\"><strong>2-<\/strong> Statuses for the cases after orders are dispatched by the vendor<\/p>\n<p dir=\"ltr\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-12076\" src=\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/03\/Returnflow_11032024_2.png\" alt=\"\" width=\"885\" height=\"637\" srcset=\"https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/03\/Returnflow_11032024_2.png 885w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/03\/Returnflow_11032024_2-300x216.png 300w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/03\/Returnflow_11032024_2-768x553.png 768w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/03\/Returnflow_11032024_2-50x36.png 50w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/03\/Returnflow_11032024_2-60x43.png 60w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/03\/Returnflow_11032024_2-100x72.png 100w\" sizes=\"(max-width: 885px) 100vw, 885px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p dir=\"ltr\"><strong>Meaning of returns related shipment statuses in Uniware<\/strong><\/p>\n<p dir=\"ltr\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-13210\" src=\"http:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/09\/order_05092024_2.png\" alt=\"\" width=\"700\" height=\"107\" srcset=\"https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/09\/order_05092024_2.png 700w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/09\/order_05092024_2-300x46.png 300w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/09\/order_05092024_2-50x8.png 50w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/09\/order_05092024_2-60x9.png 60w, https:\/\/support.unicommerce.com\/wp-content\/uploads\/2024\/09\/order_05092024_2-100x15.png 100w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Recommended for you:<\/strong><\/p>\n<p><a href=\"https:\/\/unicommerce.com\/ecommerce-returns-management\/\"><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Ensure 100% Inventory Traceability with E-commerce Returns Management&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:13309,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;9&quot;:0,&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">Ensure 100% Inventory Traceability with E-commerce Returns Management<\/span><\/a><\/p>\n<p><a href=\"https:\/\/unicommerce.com\/shipping-integration\/\"><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Simplify Operations with E-commerce Shipping API Integration Platform&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:13309,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;9&quot;:0,&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">Simplify Operations with E-commerce Shipping API Integration Platform<\/span><\/a><\/p>\n<p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;1. End to End Logistics Tracking Management\\r\\n2. E-commerce Payment Reconciliation System&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:13309,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;9&quot;:0,&quot;10&quot;:0,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\"><a href=\"https:\/\/unicommerce.com\/logistics-shipping-tracking-solution-uniship\/\">End to End Logistics Tracking Management<\/a><\/span><\/p>\n<p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;1. End to End Logistics Tracking Management\\r\\n2. E-commerce Payment Reconciliation System&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:13309,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;9&quot;:0,&quot;10&quot;:0,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\"><a href=\"https:\/\/unicommerce.com\/payment-reconciliation-solution-unireco\/\">E-commerce Payment Reconciliation System<\/a><\/span><\/p>\n<h3 dir=\"ltr\"><\/h3>\n","protected":false},"excerpt":{"rendered":"<p>Meaning of Order, Order Item and Shipment: ORDER: An order is a purchase request raised by a user. It contains order items in varying quantity. An Order can go through a number of statuses during its complete life cycle. ORDER ITEM: The constituent items of an order which are maintained&#8230;<\/p>\n","protected":false},"author":3,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_eb_attr":""},"ht-kb-category":[32],"ht-kb-tag":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What is an Order, Order item and Shipment? What are their statuses during the life cycle of an order? - Unicommerce Support Portal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/what-is-an-order-order-item-and-shipment-what-are-their-statuses-during-the-life-cycle-of-an-order\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What is an Order, Order item and Shipment? What are their statuses during the life cycle of an order? - Unicommerce Support Portal\" \/>\n<meta property=\"og:description\" content=\"Meaning of Order, Order Item and Shipment: ORDER: An order is a purchase request raised by a user. It contains order items in varying quantity. An Order can go through a number of statuses during its complete life cycle. 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