{"id":8180,"date":"2023-01-10T13:02:51","date_gmt":"2023-01-10T07:32:51","guid":{"rendered":"https:\/\/support.unicommerce.com\/?post_type=ht_kb&#038;p=8180"},"modified":"2023-08-22T15:13:06","modified_gmt":"2023-08-22T09:43:06","slug":"integration-with-return-prime","status":"publish","type":"ht_kb","link":"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/integration-with-return-prime\/","title":{"rendered":"Integration with Return Prime"},"content":{"rendered":"<p data-private=\"redact\" data-wt-guid=\"785f2bd6-74d4-4caa-b6fa-5a19c5a6daee\" data-pm-slice=\"1 1 []\"><strong>Unicommere is now integrated with Return Prime for Return Management<\/strong><\/p>\n<p data-private=\"redact\" data-wt-guid=\"92402bbb-9096-4712-944d-79401864fe39\"><a href=\"https:\/\/www.returnprime.com\/\" target=\"_blank\" rel=\"noopener\"><strong>Return Prime<\/strong><\/a> &#8211; A new age returns and exchange app built with trust and simplicity <span class=\"issue-underline underline text-gray-darkest font-body decoration-2 underline-offset-4 transition decoration-error-main hover:bg-error-lightest\" data-issueid=\"a0a46c44-a118-4323-9c85-2d4bc6bb768b\" data-testid=\"issue-underline:at its core.\">at core.<\/span> Return Prime is tightly integrated with Shopify to let your customers raise a return\/exchange on their <span class=\"issue-underline underline text-gray-darkest font-body decoration-2 underline-offset-4 transition decoration-primary-main hover:bg-primary-lightest\" data-issueid=\"8a22deb8-14e5-4ad3-b3ca-a9ee7b15499b\" data-testid=\"issue-underline:own. This will\">own and<\/span> help increase the lifetime value of <span class=\"issue-underline underline text-gray-darkest font-body decoration-2 underline-offset-4 transition decoration-error-main hover:bg-error-lightest\" data-issueid=\"539f77bb-e587-486a-b53d-d8860fca90b1\" data-testid=\"issue-underline:customers.\">customers.<\/span><\/p>\n<p data-private=\"redact\" data-wt-guid=\"49da7307-e8d5-408f-bdc5-95bf980edf27\">UC sellers will have access to and the ability to raise returns\/exchanges on their own through the Return Prime integration.<\/p>\n<p data-private=\"redact\" data-wt-guid=\"242b3ea0-064f-4454-8dea-4ab0faac42f0\">With this model, Return Prime will act as RMS (all returns will be handled at Return Prime and then they\u2019ll be pushed return details to Uniware, which will act as WMS (Picking &amp; packing and stock management etc).<\/p>\n<p data-pm-slice=\"1 1 [&quot;panel&quot;,{&quot;panelType&quot;:&quot;success&quot;,&quot;panelIcon&quot;:null,&quot;panelIconId&quot;:null,&quot;panelIconText&quot;:null,&quot;panelColor&quot;:null}]\"><span style=\"color: #ff0000;\"><strong>Applicability: <\/strong>This integration is only supported for <strong>Uniware Enterprise Sellers via API<\/strong>.<\/span><\/p>\n<p data-private=\"redact\" data-wt-guid=\"242b3ea0-064f-4454-8dea-4ab0faac42f0\"><strong>Integration Touchpoints:<\/strong><\/p>\n<ul class=\"list-disc px-8\">\n<li>\n<p data-private=\"redact\" data-wt-guid=\"10f3d16a-842e-42a1-be48-591bb483b6ed\">This integration is only supported for Uniware <strong>Enterprise Sellers<\/strong> via API.<\/p>\n<\/li>\n<li>\n<p data-private=\"redact\" data-wt-guid=\"10f3d16a-842e-42a1-be48-591bb483b6ed\">This integration will be <strong>configured <\/strong>by the<strong> Return Prime<\/strong> team via API. So seller needs to connect with <strong>Return Prime<\/strong> team.<\/p>\n<\/li>\n<li>\n<p data-private=\"redact\" data-wt-guid=\"10f3d16a-842e-42a1-be48-591bb483b6ed\">This is handled via the backend so no UI button will be available in the seller&#8217;s Uniware account.<\/p>\n<\/li>\n<li>\n<p data-private=\"redact\" data-wt-guid=\"10f3d16a-842e-42a1-be48-591bb483b6ed\">Currently, this integration only support the Shopify channels&#8217; returns in Uniware.<\/p>\n<\/li>\n<li>\n<p data-private=\"redact\" data-wt-guid=\"10f3d16a-842e-42a1-be48-591bb483b6ed\">With this integration, Seller can mark <span class=\"issue-underline underline text-gray-darkest font-body decoration-2 underline-offset-4 transition decoration-primary-main hover:bg-primary-lightest\" data-issueid=\"ec9596db-62e0-421a-b866-52cc2461b651\" data-testid=\"issue-underline:items as returned or create reverse pickups\">Return or Create Reverse Pickup<\/span> as per configuration done at Return Prime Panel by Return Prime on seller&#8217;s business request.<\/p>\n<\/li>\n<li>The seller must use UC for putaway, For better handling and shelf-wise inventory management.<\/li>\n<li>\n<p data-private=\"redact\" data-wt-guid=\"10f3d16a-842e-42a1-be48-591bb483b6ed\">For further details, you can contact the Return Prime team.<\/p>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Unicommere is now integrated with Return Prime for Return Management Return Prime &#8211; A new age returns and exchange app built with trust and simplicity at core. Return Prime is tightly integrated with Shopify to let your customers raise a return\/exchange on their own and help increase the lifetime value&#8230;<\/p>\n","protected":false},"author":3,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_eb_attr":""},"ht-kb-category":[2,18],"ht-kb-tag":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Integration with Return Prime - Unicommerce Support Portal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/integration-with-return-prime\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Integration with Return Prime - Unicommerce Support Portal\" \/>\n<meta property=\"og:description\" content=\"Unicommere is now integrated with Return Prime for Return Management Return Prime &#8211; A new age returns and exchange app built with trust and simplicity at core. 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Return Prime is tightly integrated with Shopify to let your customers raise a return\/exchange on their own and help increase the lifetime value...","og_url":"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/integration-with-return-prime\/","og_site_name":"Unicommerce Support Portal","article_modified_time":"2023-08-22T09:43:06+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/integration-with-return-prime\/","url":"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/integration-with-return-prime\/","name":"Integration with Return Prime - Unicommerce Support Portal","isPartOf":{"@id":"https:\/\/support.unicommerce.com\/#website"},"datePublished":"2023-01-10T07:32:51+00:00","dateModified":"2023-08-22T09:43:06+00:00","breadcrumb":{"@id":"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/integration-with-return-prime\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/integration-with-return-prime\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/integration-with-return-prime\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/support.unicommerce.com\/"},{"@type":"ListItem","position":2,"name":"Articles","item":"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/"},{"@type":"ListItem","position":3,"name":"Integration with Return Prime"}]},{"@type":"WebSite","@id":"https:\/\/support.unicommerce.com\/#website","url":"https:\/\/support.unicommerce.com\/","name":"Unicommerce Support Portal","description":"Know more about Uniware","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/support.unicommerce.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/support.unicommerce.com\/index.php\/wp-json\/wp\/v2\/ht-kb\/8180"}],"collection":[{"href":"https:\/\/support.unicommerce.com\/index.php\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.unicommerce.com\/index.php\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.unicommerce.com\/index.php\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/support.unicommerce.com\/index.php\/wp-json\/wp\/v2\/comments?post=8180"}],"version-history":[{"count":6,"href":"https:\/\/support.unicommerce.com\/index.php\/wp-json\/wp\/v2\/ht-kb\/8180\/revisions"}],"predecessor-version":[{"id":10608,"href":"https:\/\/support.unicommerce.com\/index.php\/wp-json\/wp\/v2\/ht-kb\/8180\/revisions\/10608"}],"wp:attachment":[{"href":"https:\/\/support.unicommerce.com\/index.php\/wp-json\/wp\/v2\/media?parent=8180"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.unicommerce.com\/index.php\/wp-json\/wp\/v2\/ht-kb-category?post=8180"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.unicommerce.com\/index.php\/wp-json\/wp\/v2\/ht-kb-tag?post=8180"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}