{"id":9084,"date":"2023-04-04T12:14:08","date_gmt":"2023-04-04T06:44:08","guid":{"rendered":"https:\/\/support.unicommerce.com\/?post_type=ht_kb&#038;p=9084"},"modified":"2023-05-29T09:14:40","modified_gmt":"2023-05-29T03:44:40","slug":"video-how-to-create-b2c-customer-initiated-returns","status":"publish","type":"ht_kb","link":"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/video-how-to-create-b2c-customer-initiated-returns\/","title":{"rendered":"Video &#8211; How to create B2C customer initiated returns"},"content":{"rendered":"<p><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;This video aims to provide guidance on how to manage customer returns for channels where return sync is unavailable. By following the instructions, sellers can initiate and manage Reverse Pickup of their orders.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:4604,&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;9&quot;:1,&quot;10&quot;:1,&quot;11&quot;:4,&quot;15&quot;:&quot;Arial&quot;}\">This video aims to provide guidance on how to manage customer returns for channels where return sync is unavailable. By following the instructions, sellers can initiate and manage Reverse Pickup of their orders.<\/span><\/p>\n<p><span style=\"font-size: 10pt;\"><strong><a href=\"#Refvideo1\">Click here for Tutorial Video \u2013 English<\/a><br \/>\n<\/strong><\/span><strong><a href=\"#Refvideo2\"><span style=\"font-size: 10pt;\">Click here for Tutorial Video \u2013 Hindi<\/span><\/a><\/strong><\/p>\n<p><strong><a id=\"Refvideo1\"><\/a>Reference Video- (English)<\/strong><\/p>\n<p><iframe loading=\"lazy\" title=\"How to create B2C Customer Initiated Returns\" width=\"643\" height=\"362\" src=\"https:\/\/www.youtube.com\/embed\/D_gPebX60k4?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe><\/p>\n<p><strong><a id=\"Refvideo2\"><\/a>Reference Video- (Hindi)<br \/>\n<\/strong><\/p>\n<p><iframe loading=\"lazy\" title=\"How to create B2C Customer Initiated Returns - Hindi Version\" width=\"643\" height=\"362\" src=\"https:\/\/www.youtube.com\/embed\/EKmpou_J0BQ?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This video aims to provide guidance on how to manage customer returns for channels where return sync is unavailable. By following the instructions, sellers can initiate and manage Reverse Pickup of their orders. Click here for Tutorial Video \u2013 English Click here for Tutorial Video \u2013 Hindi Reference Video- (English)&#8230;<\/p>\n","protected":false},"author":5,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_eb_attr":""},"ht-kb-category":[39],"ht-kb-tag":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Video - How to create B2C customer initiated returns - Unicommerce Support Portal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.unicommerce.com\/index.php\/knowledge-base\/video-how-to-create-b2c-customer-initiated-returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Video - How to create B2C customer initiated returns - Unicommerce Support Portal\" \/>\n<meta property=\"og:description\" content=\"This video aims to provide guidance on how to manage customer returns for channels where return sync is unavailable. 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