Introduction
CriticaLog is a last mile shipping partner and handles logistics part in India. Unicommerce integrate with CriticaLog to help sellers automated tracking shipments based on AWB (Air Way Bill), both forward & reverse shipment & sellers able to reallocate it for reverse shipments.
Key Features
- Smart Tracking : The system automates AWB (Air Way Bill) tracking for both forward and reverse shipments.
- Bi-Directional Shipment : CriticaLog Supports both forwards & reverse directional shipment.
- Label Generation : CriticaLog generates and provides the PDF shipping labels for forward shipment.
- Shipper Reallocation : CriticaLog enables sellers to reallocate CriticaLog on cancelled shipments.
How to Configure CriticaLog in Uniware
Step-1 : Visit Uniware Menu, Hover Settings & Click Shipping Providers.

Step-2 : Click ADD SHIPPING PROVIDER Button

Step-3 : Search & Select CriticaLog

Step-4 : Fill Required Information & Click SAVE

| Note : Must ensure that Fetch label link Should be False. |
| True : Forward Shipping label generates by Unicommerce. |
| False : Forward Shipping label generates by CriticaLog. |
Step-5 : Navigate to CONNECTORS Tab, Fill Information & Click UPDATE CONNECTOR

| Fields | Parameter |
| Username | Provided by Shipping Provider (CriticaLog) |
| Password | Provided by Shipping Provider (CriticaLog) |
Frequently Asked Questions (FAQ’s)
Q1. Which Shipment Method does CriticaLog support ?
A. CriticaLog supports both forward & Reverse Shipment method.
Q2. Does CriticaLog automate real-time tracking ?
A. Yes, CriticaLog automates real-time AWB ( Air Way Bill ) tracking for both Forward & Reverse Shipments.
Q3. Does CriticaLog provide the shipping label ?
A. Yes, CriticaLog generates and provides the PDF label, but only for forward shipments.
Q4. What specific parameter values must sellers configure for CriticaLog ?
A. CriticaLog restricts certain fields to specific keywords. To avoid integration errors, sellers must use the following exact values.
| Fields | Parameters |
| Service Type | EXPRESS |
| Handover Mode | Blank |
Q5. Can sellers reallocate a shipper if an order is cancelled ?
A. Yes, CriticaLog enable sellers to reallocate cancelled shipments.