Unicommerce Support Portal

Uniware Support Articles

• New Packing Flow

  • Staging and Bundling Workflow
  • Enforced Shipment and Bundle Sorting
  • Configuration Driven Shipment Actions

• Flipkart Troubleshooting/FAQs

  • Flipkart Channel Connector Broken
  • My Flipkart Inventory is not updating / syncing
  • My Flipkart Catalog is not updating / syncing

• Review & Response

  • Recommending Unicommerce: How to Write a Useful Shopify Review?
  • Recommending Unicommerce: How to Write a Useful Amazon Review?
  • Recommending Unicommerce: How to Write a Useful G2.com Review?

• Uniware Process Flow

  • Inventory Adjustment/Update: Add, Remove, Replace, Stock Transfer
  • How to Complete GRN / Goods Received Note
  • How to Complete Putaway Cancelled Item from Putaway Pending Tab

• Amazon Troubleshooting/FAQs

  • My Amazon Catalog is not updating / syncing
  • My Amazon order is not visible / syncing
  • My Amazon Inventory is not updating / syncing

• Monthly Newsletters

  • Aug 2023
  • July 2023
  • May June 2023

• Omni channel FAQs

  • How to search an order/shipment/Purchase order/Manifest
  • Hopping and Omni Channel Auto Hopping
  • Q: How to discard a manifest?

• New Releases: Quarterly Updates

  • Spring 2021| Release Updates- All Product Version
  • Spring 2021| Release Updates- Enterprise Version
  • Fall 2020| Release Updates- All Product Version

• Integrations

  • Meesho V1-V2 Migration Steps for UC Sellers
  • Integration with Return Prime
  • How to integrate new shipping provider/ logistics

• Warehouse Management

  • Putaway for Gate pass Item|New UX
  • Putaway Shelf Transfer through UI on SKU Traceability
  • Putaway Shelf Transfer through Handheld on SKU Traceability

• Operational Videos

  • Video – How to Complete Quality Checks During Shipment Packing in Uniware
  • Video – How to Sideline or Hold Shipments While Packing Multiple Orders in Uniware
  • Video – How to Pack Gift Orders and Gift Wrap in Uniware

• Returns Management Videos

  • Video – How to Manage Partial Courier Returns / Partial RTO
  • Video – How to add returns inventory to the system
  • Video – Standard process to receive B2C RTO and B2C Customer returns

• GST and Related Articles

  • Business Lines: Billing Party for Channel | Warehouse
  • How to add Tax Class for VAT in Uniware?
  • EwayBill Generation

• Dashboards and Reports

  • Facility Dissociation Reasons: Export
  • Fastlane Courier Allocation Error Logs: Export
  • Sale Orders in Bulk: Import

• Returns Management

  • CIR and RTO Return Routing at Facility Cross Channel
  • Integration with Return Prime
  • Channel Return Facility Mapping

• Reconciliation

  • UniReco
  • Reconciliation: How does it work for different channels?

• Procurement

  • Search Item : Search Item Barcode
  • How to search an ASN (Advance Shipping Notice)?
  • Creation of Multi Vendor Multi facility Purchase Order: Import

• Order Processing

  • Grouping and Prioritizing Facilities
  • Tagloop: Capturing TagLoop for Marketplace Orders
  • Upcoming Orders and Channel Processing Time in order

• Products & Inventory

  • View Product’s Inventory History on Shopify
  • Need Help Inventory Update
  • Inventory Adjustments: Update Inventory/stock in Manual or Bulk

• Outbound Processes

  • Auto Order Routing for Unfulfillable Order Items
  • Gatepass Order
  • Putaway for Gate pass Item

• Channels - meaning and details

  • Amazon: Packaging & Labelling Guidelines
  • Enable Endless Printing On Thermal Printer-Enterprise
  • Amazon 2 Factor/Step Authentication

• FAQs

  • Sample Draft for Kapture
  • E-Invoices handling for international orders in foreign currency
  • E-Invoices handling for items of Services type

• SOAP API

  • Create Invoice By SaleOrder Code via API
  • Get GRN details via API
  • Create PO via API

• User Role Management

  • Other functions on User page in setting tab
  • How to edit an existing User details or disable an existing User?
  • Admin: Professional

• Notices

  • Reach out to Unicommerce in the simplest way through chat support!
  • Uniware Training Document
  • Unicommerce Dashboards via Uniware App

• Videos - English

  • How to add a shipping provider and its AWB numbers in Uniware Standard? – English
  • Update Inventory Manually (Standard) – English
  • Orders Status Sync from Channel (Standard) – English

• Videos - Hindi

  • How to add a Shipping Provider and its AWB numbers in Uniware Standard? – Hindi
  • Orders Status Sync from Channel (Standard) – Hindi
  • Search an Order in Uniware – Hindi

• Uniware Mobile App

  • Inventory Management via Uniware App
  • Order Processing via Uniware App

• Related Resources

  • Related Resources