Unicommerce Support Portal

Uniware Support Articles

• New Releases: Quarterly Updates

  • Spring 2021| Release Updates- All Product Version
  • Spring 2021| Release Updates- Enterprise Version
  • Fall 2020| Release Updates- All Product Version

• Monthly Newsletters

  • Feb 2022
  • Jan 2022
  • Dec 2021

• Review & Response

  • Recommending Unicommerce: How to Write a Useful Shopify Review?
  • Recommending Unicommerce: How to Write a Useful Amazon Review?
  • Recommending Unicommerce: How to Write a Useful G2.com Review?

• Omni channel FAQs

  • How to search an order/shipment/Purchase order/Manifest
  • Hopping and Omni Channel Auto Hopping
  • Q: How to discard a manifest?

• Integrations

  • How to integrate new shipping provider/ logistics
  • Q: How to add a custom channel?

• Warehouse Management

  • Import: Add Items To Putaway
  • Ensure stock freshness through ageing check at invoicing dock in item traceability warehouse
  • Integration with Shiprocket warehouse solution 3PL

• Operational Videos

  • Video (Hindi) – Order Processing for Pick Up
  • Video (English) – Order Processing for Pick Up
  • Video (Hindi) – Order Processing for Standard Delivery

• GST and Related Articles

  • How to add Tax Class for VAT in Uniware?
  • EwayBill Generation
  • One Click Tally Prime Integration

• Dashboards and Reports

  • Inventory Ledger Report for Stock
  • How to schedule reports?
  • How do we export a report?

• Returns Management

  • Bulk Return against Customer Code
  • B2B Bulk Return by Import
  • Image scan based Inbound QC for Return Management

• Reconciliation

  • Reconciliation: How does it work for different channels?

• Procurement

  • How to search Batch and Batch details
  • Capturing Expiry details for items in Item Level Traceability
  • Batching (Enterprise Version)

• Order Processing

  • Batch Selection at Invoicing Dock
  • Order Processing through Picklist with SKU Traceability
  • Single View All The Errors While Processing Order

• Products & Inventory

  • Need Help Inventory Update
  • Inventory Adjustments: Add inventory or stock update in Uniware Manual and Bulk
  • What is a Product Category? How to add it?

• Outbound Processes

  • Gatepass Order
  • Putaway for Gate pass Item
  • Q: How to create a gate pass?

• Channels - meaning and details

  • Amazon: Packaging & Labelling Guidelines
  • Channel Setting Parameters General Information
  • Enable Endless Printing On Thermal Printer-Enterprise

• FAQs

  • How to find IP address of your computer (Windows XP, Vista, 7, 8, 10,Mac)?
  • Image Zoomer on Product details page
  • How to update Zero ‘0’ Inventory across all marketplaces

• SOAP API

  • Create Invoice By SaleOrder Code via API
  • Get GRN details via API
  • Create PO via API

• User Role Management

  • Other functions on User page in setting tab
  • How to edit an existing User details or disable an existing User?
  • Admin: Professional

• Videos - English

  • How to add a shipping provider and its AWB numbers in Uniware Standard? – English
  • What are Failed Orders? How to fix them? (Standard) – English
  • Update Inventory Manually (Standard) – English

• Videos - Hindi

  • How to add a Shipping Provider and its AWB numbers in Uniware Standard? – Hindi
  • What are failed orders? How to fix them? (Standard) – Hindi
  • Update Inventory Manually (Standard) – Hindi

• Notices

  • Uniware Training Document
  • Unicommerce Dashboards via Uniware App
  • Reset Retail Invoice Counter for the New Financial Year

• Uniware Mobile App

  • Inventory Management via Uniware App
  • Order Processing via Uniware App