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CLOZZET: MP Integration

Introduction

Uniware now supports Clozzet as a marketplace channel. Sellers can integrate this channel to seamlessly manage orders, synchronize inventory, and manage marketplace-shipped fulfillment directly through Unicommerce (UC).

Flow of the Work

The following table work flow chart illustrates how Clozzet and Uniware exchange data:

CLOZZET

Uniware

⇒                     Pushed New Orders                        ⇒ 

⇐                   Pushes Inventory Update                   ⇐ 

⇐                    Pushes Dispatch Details                     ⇐
( Only Handover Done with Shipper )

⇒                         Syncs Order Status                        ⇒ 

(Cancelled, Delivered & Returned)

Key Features & Considerations

  • Order Sync: New orders pushed directly from Clozzet to Uniware.

  • Inventory Update: Uniware pushes real-time inventory updates to Clozzet.

  • Cancellations:

    • Seller-side: Clozzet allows the seller to cancel orders.

    • Customer/Channel-side: Clozzet allow customer or channel-side cancellations.

  • Shipping Method: This channel supports Channel-shipping. Tracking details & labels provided by Marketplace.

  • Dispatch Updates: Uniware updates the dispatch details on the Marketplace once hands over done with  shipper.

  • Invoicing & Taxes: Channel generates the Invoice code, the Invoice PDF, and all tax details.

  • Status Sync: Clozzet syncs Cancelled, Delivered, and Returned statuses back to Uniware.

Integration Steps

Step-1: Log in Uniware, Hover Settings & Click Channels

Fig: Log in Uniware Menu, Hover Settings & Click Channels.

 

Step-2: Click +ADD CHANNEL

Fig: Click +Add Channel

 

Step-3: In Marketplace, Search & Select Clozzet.

Fig: In Marketplace, Search & Select Clozzet.

 

Step-4: Stay on Settings Tab & Fill Required Information.

It is further divide into 3 Substeps Configure the channel settings, follow the below mentioned steps.

Note: 🔻- Red Colour Down Arrow indicates to Scroll down.
  1. Enter a unique name for the marketplace.

    Fig: Enter MarketPlace Channel Name.
  2. Set the Order Sync toggle to ON for Order Sync Enable.

    Fig:Turn ON Toggle Button to Order Sync Enable.
  3. Turn ON Toggle Button & Set Facility Wise Inventory as a “Yes” to Inventory Sync Enable and Click Save & Next.

    Fig: Turn ON Toggle Button & Select Facility Wise Inventory as a “Yes” to Inventory Sync Enable and Click Save & Next .

Step-5: Navigate on Connector Tab, Fill Required Information & Click Connect.

Fig: Navigate on Connector Tab, Fill Required Information & Click Connect.

 

Parameters Value/Description
Username Provided by Clozzet Team.
Password Provided by Clozzet Team.
Warehouse Location Mapping is performed in Uniware.

eg. {“68220a6c4e9d3af1dbbcf5f9″:”NON-BATCHING-1”}

{“clozzet_warehouse_location_id”: “uniware_facility_code”}

68220a6c4e9d3af1dbbcf5f9 Clozzet Warehouse Location Code
NON_BATCHING UNC / Uniware Facility Code

 
Vendor Code The Vendor Code is identical to the Username.

 

Frequently Asked Questions (FAQs)

Q1: How are orders synced from Clozzet to Uniware?
A: Clozzet pushes order to uniware. This means as soon as a new order is placed on the marketplace, it is automatically pushed to Uniware in real-time.

Q2: How does Uniware manage inventory updates on Clozzet?
A: Uniware pushes real-time inventory updates to Clozzet.

Q3: Can I cancel an order from my side?
A: Yes. The integration supports Seller-side cancellations. If you cancel an order through the Clozzet, the status will be updated accordingly.

Q4: What happens if a customer cancels an order on the marketplace?
A: The integration supports Customer/Channel-side cancellations. If a customer or the marketplace cancels an order, Clozzet will automatically sync that status update to Uniware.

Q5: Who is responsible for shipping and generating labels?
A: This channel follows the Channel-shipped model. Clozzet provides the tracking details and shipping labels. You must download and use the labels provided by the marketplace.

Q6: At what stage does Clozzet receive the dispatch update?
A: Uniware updates the dispatch details on Clozzet only after the handover process with the shipper is completed in the system.

Q7: Can I use Uniware to generate invoices for Clozzet orders?
A: No. For this integration, the Channel generates the invoice. This includes the Invoice code, the Invoice PDF, and all applicable tax details.

Q8: Which order statuses are synchronized from Clozzet to Uniware?
A: Uniware automatically syncs the following statuses from Clozzet:

  • Cancelled

  • Delivered

  • Returned

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