CostBo : Marketplace Integration

Integration With CostBo

Contents

1. Introduction

Unicommerce (UC) now integrates with CostBo as a Marketplace channel. Sellers can integrate this channel to seamlessly pull orders, synchronize real-time inventory, and manage order processing directly through Uniware.

Flow of the Work

The following chart illustrates how CostBo and Uniware exchange data:

CostBo	Uniware
⇒ Pulled New Orders ⇒
⇐ Pushes Inventory Update ⇐
⇐ Pushes Dispatch Details ⇐
⇒ Syncs Order Status ⇒ (Cancelled, Delivered & Returned)

2. How its Works

Follows steps to integrate in Uniware:

Step – 1 : In the Uniware menu, select Settings > Channels

Setting_&_Click_on Channel — Hover on Settings and Click on Channels

Step – 2 : Click on ADD CHANNEL

Step – 3 : Search and Select “CostBo”.

Search & Select Costbo — Search and select CostBo

Step – 4 : Fill Required Information and click on Save & Next.

Filled_Required_info-_Click_on_Save__Next — Fill Required Information and click on Save & Next.

Step-5 : Fill Credential , Warehouse Location & Click on Connect

Must obtain your integration credentials directly from the CostBo channel team. Enter these details on the connectors page when adding the channel in Uniware.

Parameter	Value/ Description
Username	will be provided by the CostBo team for every seller.
Password	will be provided by the CostBo team for every seller.
Warehouse Location	To sync storewise orders of CostBo in Uniware, This field is need to update by the seller with a json map of facilities.e.g. `{"CostBoWarehouseCode":"UniwareWarehouseCode"}` In case of multiple store ids, you can add multi mapping under this json field with the respective Uniware warehouse code. `{"CostBoMWarehouseCode1":"uniwareWarehouseCode1","CostBoWarehouseCode2":"uniwareWarehouseCode2",....}` So that all CostBo orders sync in the desired warehouse if they are using order processing from multiple warehouses. Along with, Channel config “Facility Wise Inventory‘ as Yes. If Yes, It will update warehouse wise inventory on channel. For this add the facilities code same as added in connect facility map through the option Choose Facilities For Inventory Sync. If No, and you have associated more than one facility in this case, System will give error for such case while syncing the inventory.

Note : As soon as the channel is configured successfully, you can see the Channel Summary and You can trigger the respective sync processes from this page itself. For more details Click here

3. Important Points

Order Sync: Uniware pulled new orders directly from CostBo/Marketplace.
Inventory Update: Uniware pushes real-time inventory updates to CostBo/Marketplace.
Cancellations:
- Seller-side: CostBo allows the seller to cancel orders.

- Customer/Channel-side: CostBo allows customer or channel-side cancellations.

Note : Must ensure only full order get cancelled from seller & Customer / Channel Side . Partial order cancellations will be introduced in future updates.

Shipping Method: This channel supports Channel-shipping. CostBo provides the tracking details (AWB no.) and generates the shipping labels for these orders.
Dispatch Updates: Uniware updates the dispatch details on the Marketplace once the seller hands over the package to the shipper.
Invoicing & Taxes: CostBo generates the Invoice code, the Invoice PDF, and all associated tax details.
Status Sync: CostBo syncs Cancelled, Delivered, and Returned statuses back to Uniware.

4. Frequently Asked Questions (FAQs)

Q1. How do Uniware and CostBo synchronize orders and inventory?
Ans: Uniware actively pulls new orders directly from CostBo and pushes real-time inventory updates back to the marketplace.

Q2. Does the integration support order cancellations?
Ans: Yes. Cancellations are supported from both the customer and seller sides. However, please ensure that only full orders are cancelled, as partial cancellations are not currently supported.

Q3. Which shipping model does the CostBo integration support?
Ans: CostBo channel exclusively supports Channel Shipping. It provides the AWB tracking numbers and generates the shipping labels.

Q4. Who generates the invoices for CostBo orders?
Ans: CostBo generates the invoice code, the invoice PDF, and provides all associated tax details.

Q5. When does CostBo receive dispatch updates?
Ans: Uniware pushes the dispatch details to the CostBo marketplace as soon as the seller marks the package as handed over to the shipper.

Q6. How does the system track the final shipment statuses?
Ans: CostBo automatically syncs the Cancelled, Delivered, and Returned statuses back to Uniware.