Integration with FNP

Follow these simple steps to integrate in Uniware:

1- In the Uniware menu, select Settings > Channels

2- Then press the button

Search and Select “FNP”.

3- Fill and save the channel details.

4- Add channel with both seller panel details. Fill the credential to configure the connectors.

The seller has to get credentials from the FNP channel team and use the same in the connectors page at the time of adding channel in Unicommerce.

5- As soon as the channel is configured successfully, you can see the Channel Summary and You can trigger the respective sync processes from this page itself. For more detail Click here

Below are the important points that need to be kept in mind while adding the channel:

• Order sync, inventory sync and catalog sync are available.
• Invoice code and Tax details will be fetched from UC.
  (SOP:  As FNP is into gifting business, sellers will not use the invoicing at all.)
• Marketplace shipping is present for this channel and Tracking details and Label print will be fetched from the channel.
• Order split and multi box shipment are not allowed.
• On Manifest closure, the Dispatched status will get updated on the channel.
• Make sure that the seller will not handover the packages without closing the Manifest in uniware to avoid status mismatch.
• FNP will send the order with a specified CPT value, preventing sellers from processing the order until the mentioned CPT timestamp is reached. Although sellers cannot process the order during this time, the inventory associated with the SKU in that order will still be blocked in UC.
• Status sync will work for Cancelled, Dispatched and Delivered cases from channel to UC.
• Return status sync is not handled by the FNP side. Sellers need to manage returns manually.
• Seller side cancellation from uniware: Seller side cancellation from UC is not allowed.
• Customer side cancellation from channel: Full order, item level, as well as quantity level cancellation is allowed. Cancelled status will get synced in UC.