Integration with Hey6E

Hey6E is available with uniware under Marketplace in channels.

Note: As of now this integration is available specifically for Mamaearth. If you (seller) want this in your account you may connect with Hey6e team.

Follow these simple steps to integrate in Uniware:

1- In the Uniware menu, select Settings > Channels

2- Then press the button

Search and Select “Hey6E“.

3- Fill and save the channel details.

4- Add channel with both seller panel details. Fill the credential to configure the connectors.

The seller has to get credentials from the Hey6E channel team to use the same in the connectors page at the time of adding channel in Unicommerce.

5- As soon as the channel is configured successfully, you can see the Channel Summary and You can trigger the respective sync processes from this page itself. For more detail Click here

Below are the important points that need to be kept in mind while adding the channel:

• Order sync, inventory sync and catalog sync are available.
• Invoice code and TAX details will be fetched from channel.
• Marketplace shipping is present for this channel and Tracking details and label print will be fetched from the channel.
• Order split and multi box shipment are not allowed.
• On Manifest closure, the Dispatched status will get updated on the channel.
• Make sure that the seller will not handover the packages without closing the Manifest in uniware to avoid status mismatch.
• Status sync will work for Cancelled, Delivered and Return cases from channel to UC.
• Seller cancellation from uniware: Order cancellations at any level (Order, Item, or Quantity) are allowed in this integration. The cancelled status will be updated on the channel.
• Customer cancellation from channel: Order cancellations at any level (Order, Item, or Quantity) are allowed in this integration, Cancelled status will get updated in uniware by status sync.