InOrbit is available with uniware under Marketplace in channels.
Follow these simple steps to integrate in Uniware:
1- In the Uniware menu, select Settings > Channels
2- Then press the button
Search and Select “InOrbit“.
3- Fill and save the channel details.
4- Fill the credential to configure the connectors.
- The seller has to get credentials from the InOrbit channel team and use the same in the connectors page at the time of adding channel in Unicommerce.
| Parameter | Value/ Description |
| Username |
will be provided by the InOrbit team for every seller.
|
| Password |
will be provided by the InOrbit team for every seller.
|
5- As soon as the channel is configured successfully, you can see the Channel Summary and You can trigger the respective sync processes from this page itself. For more detail Click here
Channel Configuration:
- Dispatch Order By: you need to select as INVOICE_ITEM
Below are the important points that need to be kept in mind while adding the channel:
- Order sync, inventory sync and catalog sync are available.
- Invoice code, Tax details are provided by uniware.
- Marketplace shipping is present for this channel. Tracking details and label print will be fetched from the channel.
- Order split and multi box shipment are not allowed.
- On Manifest closure, the Dispatched status will get updated on the channel.
- Make sure that the seller will not handover the packages without closing the Manifest in uniware to avoid status mismatch.
- Status sync will work for Delivered and Return cases from channel to UC.
- Seller cancellation from uniware: As of now, Only full order cancellation is allowed. Quantity level and item level cancellation is not allowed. Cancelled status will get updated on the channel.
- Customer cancellation from channel: Customer side cancellation from UC is not allowed.