Integration with Smytten

Smytten is available with uniware under Marketplace in channels.

Follow these simple steps to integrate in Uniware:

1- In the Uniware menu, select Settings > Channels

2- Then press the button

Search and Select “Smytten“.

3- Fill and save the channel details.

4- Fill the credential to configure the connectors.

• The seller has to get credentials from the Smytten channel team and use the same in the connectors page at the time of adding channel in Unicommerce.

5- As soon as the channel is configured successfully, you can see the Channel Summary and You can trigger the respective sync processes from this page itself. For more detail Click here

Channel Configuration:

• Single Action Invoice Label New:  The channel team mandates compliance for all orders where the channel handles shipping. For customer communication, they require the use of the invoice generated by the channel side along with the label, rather than the Unicommerce-generated invoice.
• For this you need to select the channel configuration Single Action Invoice Label New to ‘Skip Invoice URL’ to skip UC invoice printing.
• Dispatch Order By: you need to select as INVOICE_ITEM

Below are the important points that need to be kept in mind while adding the channel:

• Order sync, inventory sync and catalog sync are available.
• Invoice code and TAX details will be fetched from channel.
• Marketplace shipping is present for this channel and Tracking details and label print will be fetched from the channel.
• The channel team mandates compliance for all orders where the channel handles shipping. For customer communication, they require the use of the invoice generated by the channel side along with the label, rather than the Unicommerce-generated invoice.
• For this  you need to select the channel configuration Single Action Invoice Label New to ‘Skip Invoice URL’ to skip UC invoice printing.
• Order split and multi box shipment are not allowed.
• On Manifest closure, the Dispatched status will get updated on the channel.
• Make sure that the seller will not handover the packages without closing the Manifest in uniware to avoid status mismatch.
• Status sync will work for Cancelled, Delivered and Return cases from channel to UC.
• Seller cancellation from uniware: Order cancellation is not allowed.
• Customer cancellation from channel: Only full Order cancellation is allowed. Cancelled status will get fetch in uniware by status sync.