MP Integration : Libay

Libay : MP Integration

Contents

1. Introduction

Uniware now includes Libay under its Marketplace channels. Sellers can integrate this channel to seamlessly manage orders, synchronize inventory, and process Channel-shipped fulfilment directly through Unicommerce (UC).

Flow of the Work

The following table work flow chart illustrates how Libay and Uniware exchange data:

Libay	Uniware
⇒ Pulled New Orders ⇒
⇐ Pushes Inventory Update ⇐
⇐ Pushes Dispatch Details ⇐ ( Only Handover Done with Shipper )
⇒ Syncs Order Status ⇒ (Cancelled, Delivered & Returned)

2. How its Works

Follows steps to integrate in Uniware:

Step – 1 : In the Uniware menu, select Settings > Channels

Setting_&_Click_on Channel — Hover on Settings and Click on Channels

Step – 2 : Click on ADD CHANNEL

Step – 3 : Search and Select “Libay”.

Step_3_Search_&_Select_Libay — Step-3 : Search & Select Libay

Step – 4 : Fill Required Information and click on Save & Next.

Step_4_Fill_Required_Information_&_Click_Save — Step-4 : Fill Required Information & Click Save & Next

Step-5 : Navigate to Connector Tab, Fill Provided Credentials & Click Connect

Step_5_Navigate_to_Connector_Tab_and_fill_Username_&_Pass_Provided_By_Sellers_&_Click_Connect — Step-5 : Navigate to Connector Tab, Fill Provided Credentials & Click Connect

Must obtain your integration credentials directly from the Libay channel team. Enter these details on the connectors page when adding the channel in Uniware.

Parameter	Value/ Description
Username	will be provided by the Libay team for every seller.
Password	will be provided by the Libay team for every seller.

3. Important Points

Order Sync: New orders pulled directly from Libay/Marketplace to Uniware.
Inventory Update: Uniware pushes real-time inventory updates to Libay/Marketplace.
Cancellations:
- Seller-side: Libay allows the seller to cancel orders.
- Customer/Channel-side: Libay allow customer or channel-side cancellations.
Shipping Method: This channel supports Channel-shipping. Tracking details & labels provided by Channel / Marketplace.
Dispatch Updates: Uniware updates the dispatch details on the Marketplace once hands over done with shipper.
Invoicing & Taxes: Uniware generates the Invoice code, the Invoice PDF, and all tax details.
Status Sync: Libay syncs Cancelled, Delivered, and Returned statuses back to Uniware.

4. Frequently Asked Questions (FAQs)

Q1. How do Uniware and Libay synchronize orders and inventory?
Ans: Libay pulled new orders directly to Uniware. Conversely, Uniware pushes real-time inventory updates back to Libay.

Q2. Does the integration support order cancellations?
Ans: Yes, It allows from both the side. Libay allows the seller to cancel orders, as well as it allows customer-side or channel-side cancellations.

Q3. Which shipping model does the Libay integration support?
Ans: This channel exclusively supports Channel-shipping. The shipping and tracking details & generates the shipping labels handled by the marketplace.

Q4. Who generates the invoices for Libay orders?
Ans: Uniware generates the invoice code, the invoice PDF, and all associated tax details.

Q5. When does Libay receive dispatch updates?
Ans: Uniware updates the dispatch details on the Libay marketplace as soon handover done with the shipper.

Q6. How does the system track the final shipment status (Delivered/Returned)?
Ans: Libay syncs the final order statuses—specifically Cancelled, Delivered, and Returned— back to Uniware.