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Integration with WestBuryM

WestBuryM is available with uniware under Marketplace in channels.

Follow these simple steps to integrate in Uniware:

1- In the Uniware menu, select Settings > Channels

2- Then press the button

Search and Select “WestBuryM”.

3- Fill and save the channel details.

4- Add channel with both seller panel details. Fill the credential to configure the connectors.

The seller has to get credentials from the WestBuryM channel team and use the same in the connectors page at the time of adding channel in Unicommerce.

Parameter Value/ Description
Username
will be provided by the WestBuryM team for every seller.
Password
will be provided by the WestBuryM team for every seller.
To sync storewise orders of WestBuryM in Uniware, This field is need to update by the seller with a json map of facilities. e.g.

{"WestBuryMWarehouseCode":"UniwareWarehouseCode"}

In case of multiple store ids, you can add multi mapping under this json field with the respective Uniware warehouse code.

{"WestBuryMWarehouseCode1":"uniwareWarehouseCode1","WestBuryMWarehouseCode2":"uniwareWarehouseCode2",....}

So that all WestBuryM orders sync in the desired warehouse if they are using order processing from multiple warehouses.

Along with, Channel config “Facility Wise Inventory‘ as Yes. 

  • If Yes, It will update warehouse wise inventory on channel. For this add the facilities code same as added in connect facility map through the option Choose Facilities For Inventory Sync.
  • If No, and you have associated more than one facility in this case, System will give error for such case while syncing the inventory.

5- As soon as the channel is configured successfully, you can see the Channel Summary and You can trigger the respective sync processes from this page itself. For more detail Click here

Below are the important points that need to be kept in mind while adding the channel:

  • We provide catalog pull and inventory push features.
  • The orders will be pushed by the Channel to the Uniware in real time flow.
  • To sync storewise orders of WestBuryM in Uniware, Warehouse Location connector field needs to update by the seller as json map of facilities.
    • e.g. {“WestBuryMWarehouseCode”:”UniwareWarehouseCode”}
    • Then you should add respective UC warehouse codes at channel config Choose Facilities For Inventory Sync
  • Invoice code and Tax details are provided by WestBuryM.
  • Marketplace shipping is present for this channel and Tracking details and label print will be fetched from the channel.
  • Order split and multi box shipment are not allowed.
  • On Manifest closure, the Dispatched status will get updated on the channel.
  • Make sure that the seller will not handover the packages without closing the Manifest in uniware to avoid status mismatch.
  • Status sync will work for Cancelled and Delivered cases from channel to UC.
  • Return status sync is not handled by WestBuryM side from channel to UC. Sellers need to do return manually.
  • Seller side cancellation from uniware: As of now, Only full order cancellation is allowed. Quantity level and item level cancellation is not allowed.  Cancelled status will get updated on the channel.
  • Customer side cancellation from channel: As of now, Only full order cancellation is allowed. Quantity level and item level cancellation is not allowed. Cancelled status will get updated in uniware in real-time.
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