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  3. Q: If a sale order invoice is already generated and then we realize that some of its items are out of stock, how can I manage the shipment processing? How do we split a package?

Q: If a sale order invoice is already generated and then we realize that some of its items are out of stock, how can I manage the shipment processing? How do we split a package?

A:   

Search for your shipping package or shipment which has been invoiced, or already in Packed state.

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The desired shipment will open.

4- Click “Split package” to divide it into several packages.

 

 

Split the package into two parts such that one package contains the available order items and the other contains the items which are not physically available in the warehouse.

 

 

The system will hence generate different shipping packages which can be processed individually. Regenerate the invoices of the two shipping packages.

NOTE: You can select and merge the split packages to be dispatched together.

 

How can we Split or Merge shipments which contain many items


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