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  • How to Add or Create Bundle Product/Item SKU – Item Master

    Bundles A Bundle is used to group several products together and sell them at a cheaper price. This arrangement allows a customer to buy a pack of items together at a cheaper price than he would have to pay if he buys them individually. Creating a Bundle To create a…

  • Paytm Order Processing Using Package Type/Bag Id

    With the recent feature update in Paytm order processing, If you have predefined packages or bag ids for Paytm with individually updated weight and dimension of your package type, then this process can be simplified by creating Package Types in Uniware with same package type code as available on Paytm seller panel…

  • What are Package Types? How do we create one?

    The packaging is vital for both shipping and fulfilment process. It is done to protect the products from bumps and bruises and safely deliver the quality product to the buyer. If you have predefined packages for your products and are individually updating weight and dimension of your package type while…

  • How to create POS orders at Uniware?

    At Uniware, you can effortlessly generate POS orders for direct customer sales at stores (Point of Sale) in just a quick minute process. Applicability Version: Standard, Professional and Enterprise Traceability: None, SKU, ITEM General Setting Configuration: POS Enabled Facility enable it Note: Please keep in mind that in order to…

  • Shipments and Shipment status

    SHIPMENT When an order is assigned/allocated the available inventory, a SHIPMENT is created. Which means a shipment is created only for fulfillable order items. For un-fulfillable order items, there are no shipments in the system. You can also say that a SHIPMENT is a package holding together a group of…

  • How to Create Custom Sale Orders in Uniware?

    Create or add a Custom Orders in Uniware: The orders coming offline (at the storefront) or coming from a channel not integrated with Uniware can be created manually. Follow simple steps to create an order in the system: A: Create Order Manually A.1- From UI, click on Orders. A.2- Add…

  • Q: What is Order sync?

    By Order sync, we mean bringing all the orders from the sales channels configured in our Uniware. It is a system process which runs on its own in every 10 minutes (earlier sync time was 30 minutes). But you want to sync your orders as and when you want to,…

  • Q: What are the different order statuses?

    An Order can go through a number of statuses during it’s complete life cycle. These statuses and their meanings are as explained below: Check out these images to understand the process better: 1. How is an order CREATED in the system?   2. When does an order go to PROCESSING…

  • Q: What are sale order items? What are its statuses?

    The Order Item The items belong to an order which are maintained independently in the system are called the order items. These items are recognized individually with their respective unique SKU codes. Let us look at the order items with the help of an example, say, a customer places an…

  • Orders Overview

    We all know what orders are! In our system we define them as a bunch of order items which have to dispatched for a particular user. The system generates an invoice and a label for the fulfilment of an order. Want to know more about Order Items? An order can…

  • How do we enable a shipping or courier provider?

    We can enable a courier provider by following way: 1. The list of shipping providers on the path Settings -> Shipping providers. The defined serviceability and available AWB count is highlighted on this page. ​ 2.  Multiple accounts of a shipping provider can be seen in different rows in the…

  • What is a Manifest? How do we dispatch/handover to the Courier?

    Manifest When handing a bulk of shipments ov er to a courier you generally create a list of the shipments which acts as a proof of handover. This document is called MANIFEST. It contains all the details of the number of shipping packages exchanged.   Creating a Shipping Manifest Follow…

  • What is a picklist?

    It’s a simple list containing the items to be picked from the specific shelves in a warehouse/store. Using a picklist has never been mandatory. But it has many advantages attached to it, like, it can optimize the picking process by grouping the items to be processed together. It also ensures…

  • How to verify orders?

    Verification of orders is required for any channel like Shopify, if the given configuration (Auto Verify Orders) is set “NO” at channel page. To verify the orders follow the following steps: 1.    Check the orders in the view “Unverified orders”. 2.    The order status is “Pending verification” 3.    To verify…

  • What is a failed order and how can we fix failed orders?

    What are Failed Orders in Uniware? Click here for Tutorial Video – English Click here for Tutorial Video – Hindi The orders fetched from a channel which could not be created successfully at Uniware are categorized as failed orders. The best way to view these orders is in the Dashboard…

  • Release Update: 22 December 2016

    All major changes come with continuous efforts- we proudly introduce a few more features in our system. 1- Now Create POS directly at Uniware POS (Point of Sale) orders can now be created on Uniware within minutes. 2- New Channel Integration: Vilara The Uniware system is now integrated with a…

  • Release update – 14 March 2014

    Summary Orders page is now more intuitive – Easy access to product details. Payment summary readily available The Shipments page now draws precise outline of the following attributes – Complete order cycle maintenance Product details The order fulfillment TAT Shipping details, the provider and its AWB identifie Item SKU identification…

  • Release Update – 25 March 2014

    In the world through which we travel, we are endlessly creating ourselves. Uniware progresses a notch above. Here is a detailed account of the new ideas brought forward. Introduction of Bundles in Uniware The trusted warehousing and order management system – Uniware now proudly introduces you to BUNDLES, which is…

  • Release update for Standard product – 18 April 2014

    Progress is impossible without change and Uniware has been gradually changing itself to be a part of your progress too. There are some marked improvements in the way you have always functioned with us. Let us glance through these developments made: Batch processing of Shipments Uniware introduces batch, which can…

  • Release update for Professional & Enterprise product – 18 April 2014

    Progress is impossible without change; and Uniware has been gradually changing itself to be a part of your progress too. There are some marked improvements in the way you have always functioned with us. Let us glance through these developments made: Batch processing of Shipments   Uniware introduces batch, which…