A: Before understanding how to create put away for received returns (formerly called direct returns), let’s understand that this put away can be created only for those shipments which have been ‘dispatched’ (which means that the manifest has been closed for this shipment) and the product has been returned at the market place. Our system has got the status update.
The process of putting away will adjust the inventory count for the products correctly.
1. On the path Inbound –> Put away, select the Put away type – ‘PUTAWAY_RECEIVED_RETURNS’
2. In the put away created, scan the shipment.
3. Don’t forget to Complete the put away after the inventory is placed back on the shelves!