A: NO, Once an invoice is produced, its invoice code is system-generated. This is a one-time operation. But you can reprint an invoice which is already generated for any shipment in processing. Search your shipment and click on the “Reprint Invoice”. Q: How do we set invoice series…
A: Editing the AWB number or Courier provider is possible on the Shipment details page. 1. After searching for the particular shipment on the path Fulfillment > Shipments, you can see the shipment details. Please Note: that you have to assign Courier Provider/AWB number only to the packages which are…
A: When you define a shipping provider in the system, you can set its AWB generation method as well. List Global List Manual API Steps: 1. Just as you add a new shipping provider on the path Settings -> Shipping providers 2. After selecting the respective courier provider, please check…
A: We know that once the shipping package is “dispatched” from the system, the corresponding sale order status is set as “complete”. To mark the shipment as “delivered”, either the courier providers’ API must be integrated with Uniware to track its status or you can also manually update the status…
A: 1. To activate or deactivate Order/Inventory sync on your channel, check the channel details by following the simple Path: Setings>Channels 2. Roll your mouse pointer on the channel name, and click to open it. 3. On opening the channel, you will find the sync buttons. ‘ON’ symbol signifies…
A: The priority of a shipping provider is not determined by the system, but it is manually update into Uniware. The priority of the shipping provider is determined on the basis of the following parameters: 1. Average Delivery Time – Lesser the time a courier provider takes to deliver…
Ans: To download Manifest in CSV, 1. Follow the path Fulfillment > Manifests 2. You can see all the existing manifests in Uniware. Now open the manifest by clicking on the respective manifest number. 3- On opening a particular manifest you can see the option to download the Manifest copy…
A: Virtual inventory not only lists all of the products currently in possession of the company, but also those the company can order from other sources and in turn sell to the customer. These sources can be products lying in your store, or on a retail floor, in a back…
A: Before getting to know how we do it, let us first understand when do we do it. At the time of creating a product in Uniware, if you have defined IMEI/ Certificate Number/ Serial Number/ Weight etc in the Item Details field as shown in the image below: You…
A: Barcoding is the assignment of a unique code to each item or product in the inventory. Item level barcoding: 20 pieces of a product SKU123 in the inventory are barcoded as 20 unique numbers, so that each piece/product can be tracked throughout the lifecycle. Like SKU123-1, SKU123-2, SKU123-3,…….,….SKU123-20. It…
A: We can release inventory only for those orders which are not invoiced yet, that is, its shipment status is “created”. On the path: Orders > Orders or Fulfillment> Shipment> New , Search for the Sale Order from which you have to release inventory. On the Order details page,…
A: The system auto-allocates inventory to the orders on FIFO (first in first out) basis. But if the stock count is limited for a particular product however, multiple orders are placed for that item, then we need to allocate its available inventory to the order which is higher in priority….
You can add new products SKU in the Uniware by the two ways: 1- Add one product at a time. 2- Add through Import for bulk. In Uniware, Product SKU code can be created with the length of 3 to 45 characters Uniware allows only four special symbols as Dash-…
A: To map a product means that the product definition lying in the Uniware must be linked with the channel for correct identification while selling and dispatching it. For mapping in bulk you can follow the article, How to link SKUs in bulk or mapping of listing through import Note: If…
A: A picklist is created to optimize the picking process by grouping items to be processed together. It is required to help the warehouse staff to pick correct items from the correct shelves in an efficient manner, organizing the picking instructions such that a warehouse staff doesn’t have to go…
A: Shipment A shipment or shipping package is a virtual package of an order, which can contain some specified quantity of numerous order items. The flow in a concise form: as soon as inventory is allocated to the order, a shipment is marked as ‘Created’ As soon as the picklist…
Reprinting invoice means the shipment is already in packed state, and reprinting shipping label implies that the shipment is in ready to ship state. 1- Search for a given shipment by selecting ‘Shipment’ on the main menu. 2- Search the required shipment under the respective status Packed (for invoice) or…
A: For a shipment invoice generated, you need to understand that the customer billing address cannot be edited in the existing invoice, but needs to be changed in its sale order and then update the invoice to reprint it. Follow these steps to accomplish it: 1- Search the invoice where…
A: Identify the Sale Order to edit the customer address. 1- You will reach the Sale Order / Shipments detail page, click edit icon for Billing/Shipping Address. 2- Here, edit the Billing address/Shipping address of the customer and press “Update”. This way the billing address of the customer is edited…
Follow the steps: 1- Select an order to be put on hold. On the path Orders > Orders, click on the selected Sale Order number. The Sale Order details come on screen. Press the action icon and select action “Hold”. 2- Now select the items you want to put…