Q: What is the difference between Return Manifests and Reverse pick up from the system point of view?

The concept of Return manifest is to register any shipment that is couriered by the vendor himself but is expected to return to the warehouse due to unavailability of the customer, location not found etc. For all other cases, a user can create various types of Putaways in Inbound.

For more details for return to origin Click Here

A user creates a Reverse Pick-up for the items which are returned by a customer. The customer return is handled by Market-places or by vendors depending upon from where the order originated.
Just create a “Put away Direct returns” to handle a case where the items are returned from the marketplace. Click here to know how to do it?

With this step, internally Uniware creates a  Reverse pick up with awaiting action “Wait for Return and cancel” for the order items whose order had come from market-places. If an order came from a custom channel, then all 4 options will be available while creating a reverse pick up. Thus, if you take Sale Order Export, all Return manifest codes are recorded and you won’t face any problem in Sale Order reconciliation.