A: When the traceability is set to NONE, then you can mark inventory good/bad while uploading the inventory adjustment in the sytem. Follow the steps as marked in the image below: 1- 2- 3- EXAMPLE: If you REMOVE 2 quantities of a product XYZ123 which was good inventory, then in…
A: Follow these steps to add a custom channel: 1. On the path Settings -> Channels, click “Add Channel” 2. Just as you click “Add channel” the next screen shows the list of all the channels that can be added. 3. Select “CUSTOM” or “MyStore” from the B2B channels. …
A: A custom channel is a B2B manual channel configured in our system. This channel does not require order or inventory sync. If you have any offline store and wants to create or punch orders manually or bulk import those via CSV files, then you can select your sales channel…
A: Before you know how to discard a manifest, Please note : Blank manifest is only closed by the same user who created it earlier. An empty manifest (which is created but does not contain any shipments) can only be discarded. Such a manifest cannot be closed. A manifest containing…
A: Uniware gives you the freedom of selecting the products whose inventory count must be synced on the channel. The other products, which are not required, can be easily disabled on that sale channel. To disable inventory sync of a particular product on a channel, follow these simple steps: 1….
Click here for Tutorial Video – English Click here for Tutorial Video – Hindi Recharging your Account: 1- Go to billing section under login/logout option. 2- Once you click on “Recharge Now” from the Account Summary page, you will get the following screen where you can choose the recharge denomination….
A: Invoice template can be set in a few simple steps: 1- Follow the path Settings > Templates. 2- You have to select one the template designs as TYPE GST and check its preview. 3- You can customise the fields to be added in the selected invoice template. For this, you…
We must define the next action to be taken for a returned shipment whose return manifest has been closed. Please see the steps: 1. This shipping package (whose return manifest has been closed) must be accessed in the ‘Awaiting Actions’ page. (Path: select Returns in the main menu and ‘Awaiting…
A: We can block inventory of a product for a specific channel, that keeps it blocked to be sold on this channel only. Learn how to block inventory on a channel: Three ways of doing it, Way 1 1. On the path Products -> Listings, select the tab ‘Linked’ 2….
A: Billing Party is the person or company details who provide a consolidated or separate bill directly to the customers, channels or both. In uniware, it will work the same as facility details do. We create a Billing party for the following reasons: Associate billing parties with a Sales channel,…
A: For mapping follow the below steps: Before bulk uploading the SKUs for linking, you can export the existing unlinked SKUs (However, this step is optional). Click here for Tutorial Video – English Click here for Tutorial Video – Hindi There are two ways of bulk uploading the Product mapping:…
A: Before understanding how to create put away for received returns, let’s understand that this put away can be created only for those shipments which have been ‘dispatched’ (which means that the manifest has been closed for this shipment) and the product has been returned at the market place. Our…
A: Customer is that consumer or a buyer whom you generate bills/invoices on a regular basis. We can define a customer within the system by following the steps as below: 1- Select ‘Orders’ in the main menu and subsequently ‘Add/Edit Customer’. 2- Click on the ‘Add’ button, on the…
A: You can re-enable sync for any number of disabled sync items on the interface with just a single click : 1. Follow the path Products > Listing, and check the Sync Disabled products. This will ensure that the product sync is attempted for the selected products, and…
A: On the path Products > Listings, you can see the demarcation for sync enabled and sync disabled products. The products and respective channels which have been successfully synced from the catalog are kept under‘Sync enabled’, while, those which could not be synced after repeated attempts are populated in…
A: YES! Uniware allows you to sync inventory of just one product, selected by you. Although the system runs periodic inventory synchronization for all your inventory; but if you want to hand-pick a particular product and sync its inventory at that moment, follow these steps: 1. On the path Products…
There are two ways of enabling/disabling a product defined in the system. A. Manual– On the product definition page : B. Bulk– By Item master import. Note: If you are disabling any SKU then last available inventory of SKU will get synced on channels. Update inventory as zero to avoid…
An item master is the list of products or items existing within Uniware. It defines the product SKU code (which is unique for each item), its name, the product category it belongs to and the tax associated if any. In Uniware product or SKU creations, please note: a) You can…
A: Search for your shipping package or shipment which has been invoiced, or already in Packed state. 1- 2- 3- The desired shipment will open. 4- Click “Split package” to divide it into several packages. Split the package into two parts such that one package contains…
A: Uniware gives you the freedom of holding and releasing the inventory allocated to this order and regenerates your sale order. A typical Sale Order at Uniware looks like: Follow the simple steps: 1. Release the inventory of the selected items for which you don’t have the physical inventory. 2….