Q: How do we release inventory? A: We can release inventory only for those orders which are not invoiced yet, that is, its shipment status...
Q: When do we release inventory? A:Â The system auto-allocates inventory to the orders on FIFO (first in first out) basis. But if the stock count...
How to Add or Create Simple Product/Item SKU – Item Master You can add new products SKU in the Uniware by the two ways: 1- Add one product at a time....
Q: How to link or map product sku manually under listing? A: To map a product means that the product definition lying in the Uniware must be linked with the channel...
Q: Order Processing through Picklist A: A picklist is created to optimize the picking process by grouping items to be processed together. It is required...
Q: What are Shipping Package Statuses? A: Shipment A shipment or shipping package is a virtual package of an order, which can contain some specified quantity...
Q: Reprint Sale Invoices/Label/Return Invoices (or Credit Notes) for any order Reprinting invoice means the shipment is already in packed state, and reprinting shipping label implies that the shipment is in...
Q: How to edit user billing address in an invoice? A: For a shipment invoice generated, you need to understand that the customer billing address cannot be edited in the...
Q: How to Update Customer address in Sale order? A:Â Identify the Sale Order to edit the customer address. 1- You will reach the Sale Order / Shipments detail...
Q: How to hold an order item? Follow the steps: 1- Select an order to be put on hold. On the path Orders > Orders, click on...
Q: What if I sell through offline channels as well, how do I manage my inventory across all the sale channels? A: Since Uniware offers Centralized Inventory management, it has a defined mechanism for auto inventory sync as well as manual...
What are Unfulfillable Orders and How to Fix Them Click here for Tutorial Video – English Click here for Tutorial Video – Hindi Click Here to access the training...
How frequently is inventory sync updated on a channel? The Inventory and stock out updates form a very important aspect of keeping the centralized inventory in line with the...
Q: How to create putaway for cancelled orders? Before knowing how to create put away for cancelled order items, let’s understand that put away for cancelled items can...
Q: How to cancel an order? A:Â Steps to cancel an order: 1- Search and open the sale order whose items are to be cancelled. 2- Click...
Q: How to search an order? Order can search through the global search option at the top bar for more details watch the video:
Video (English) – Order Processing for Standard Delivery Recommended for you: What is Order Management and Processing?