Q: What are Shipping Package Statuses?
A: Shipment A shipment or shipping package is a virtual package of an order, which can contain some specified quantity...
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Q: Reprint Sale Invoices/Label/Return Invoices (or Credit Notes) for any order
Reprinting invoice means the shipment is already in packed state, and reprinting shipping label implies that the shipment is in... -
Q: How to edit user billing address in an invoice?
A: For a shipment invoice generated, you need to understand that the customer billing address cannot be edited in the... -
Q: How to Update Customer address in Sale order?
A:Â Identify the Sale Order to edit the customer address. 1- You will reach the Sale Order / Shipments detail... -
Q: How to hold an order item?
Follow the steps: 1- Select an order to be put on hold. On the path Orders > Orders, click on... -
Q: What if I sell through offline channels as well, how do I manage my inventory across all the sale channels?
A: Since Uniware offers Centralized Inventory management, it has a defined mechanism for auto inventory sync as well as manual... -
What are Unfulfillable Orders and How to Fix Them
Click here for Tutorial Video – English Click here for Tutorial Video – Hindi Click Here to access the training... -
How frequently is inventory sync updated on a channel?
The Inventory and stock out updates form a very important aspect of keeping the centralized inventory in line with the... -
Q: How to create putaway for cancelled orders?
Before knowing how to create put away for cancelled order items, let’s understand that put away for cancelled items can... -
Q: How to cancel an order?
A:Â Steps to cancel an order: 1- Search and open the sale order whose items are to be cancelled. 2- Click... -
Q: How to search an order?
Order can search through the global search option at the top bar for more details watch the video: -
Video (Hindi) – Order Processing for Pick Up
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Video (English) – Order Processing for Pick Up
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Video (Hindi) – Order Processing for Standard Delivery
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Video (English) – Order Processing for Standard Delivery
Recommended for you: What is Order Management and Processing? -
Video (Hindi) – How to add a store?
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Video (English) – How to add a store?
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What is serviceability? How to upload it?
A: Serviceability determines all the pin codes (or areas) where a store can deliver its orders. In Unicommerce O2O, we... -
Get GRN details via API
Description- This API is to be used to get GRN details providing GRN code in provided facility. API detail –... -
Create PO via API
Description: The API is to create Purchase order via API in the given facility. API detail: <soapenv:Envelope xmlns:soapenv=”http://schemas.xmlsoap.org/soap/envelope/” xmlns:ser=”http://uniware.unicommerce.com/services/“> Â Â Â <soapenv:Header/>...