How to add a custom channel?
A: Follow these steps to add a custom channel: 1. On the path Settings -> Channels, click “Add Channel” 2....
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Q: What is a Custom channel and why do we need it?
A: A custom channel is a B2B manual channel configured in our system. This channel does not require order or... -
Q: How to discard a manifest?
A: Before you know how to discard a manifest, Please note : Blank manifest is only closed by the same... -
Q: Can I disable inventory sync for just one product when my channel syncs for the rest of the products inventory?
A: Uniware gives you the freedom of selecting the products whose inventory count must be synced on the channel. The... -
How to Recharge Your Uniware Account and Recharge Related FAQs
Click here for Tutorial Video – English Click here for Tutorial Video – Hindi Recharging your Account: 1- Go to... -
Q: How to configure an invoice template?
A: Invoice template can be set in a few simple steps: 1-Â Follow the path Settings > Templates. 2- You have... -
Q: What are the awaiting actions to be taken on a Return?
We must define the next action to be taken for a returned shipment whose return manifest has been closed. Please... -
Q: How do we block inventory on a sales channel?
A: We can block inventory of a product for a specific channel, that keeps it blocked to be sold on... -
Q: What is a billing party? How do we add billing party?
A: Billing Party is the person or company details who provide a consolidated or separate bill directly to the customers,... -
Q: How to link SKUs in bulk or mapping of listing through import
A: For mapping follow the below steps: Before bulk uploading the SKUs for linking, you can export the existing unlinked... -
Q: How do we create put away for returns received at marketplace?
A: Before understanding how to create put away for received returns, let’s understand that this put away can be created... -
Q: What is a customer? How do we add Customer on channel?
A: ​ Customer is that consumer or a buyer whom you generate bills/invoices on a regular basis. We can define... -
Q: How to re-enable sync for a ‘Disabled Sync’ product?
A: You can re-enable sync for any number of disabled sync items on the interface with just a single click... -
Q: What do you mean by sync enabled/ sync disabled products?
A:Â On the path Products > Listings, you can see the demarcation for sync enabled and sync disabled products. ... -
Q: Is it possible to sync just one product inventory in Uniware?
A: YES! Uniware allows you to sync inventory of just one product, selected by you. Although the system runs periodic... -
Q: How do we enable/disable a uniware product sku code manual and bulk?
There are two ways of enabling/disabling a product defined in the system. A. Manual– On the product definition page :... -
Item Master: How to create Product SKU or How do we add/update in bulk?
An item master is the list of products or items existing within Uniware. It defines the product SKU code (which... -
Q: If a sale order invoice is already generated and then we realize that some of its items are out of stock, how can I manage the shipment processing? How do we split a package?
A:Â Â Search for your shipping package or shipment which has been invoiced, or already in Packed state. 1- 2-... -
Q: What can I do if all the order items in a sale order are fulfillable at Uniware but the inventory is physically unavailable for some of the order items at my warehouse?
A: Uniware gives you the freedom of holding and releasing the inventory allocated to this order and regenerates your sale... -
Q: Can we change an Invoice Number on a generated Invoice Slip?
A: NO, Once an invoice is produced, its invoice code is system-generated. This is a one-time operation. But you can...