What is an Order, Order item and Shipment? What are their statuses during the life cycle of an order?
Meaning of Order, Order Item and Shipment: ORDER: An order is a purchase request raised by a user. It contains...
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Q: Can we update username/password in an existing channel’s settings?
Yes, any login account with “Admin Rights” can easily reconfigure an existing channel’s username/password. Follow these simple steps: 1. Select... -
frequently faced concern in uniware by Sellers
We have identified a few frequently faced issues by our Sellers. We are addressing them in this article. Q: What... -
Q: How to identify reasons for why an order item went unfulfillable?
We know that an unfulfillable order item means that the system inventory for such an item is “zero”. We must... -
Q: Can we update the dimension of a packed shipment?
A package dimension can easily be updated for packed shipments. This can be done during the step of printing labels.... -
Referral Program
Unicommerce Referral program is an excellent opportunity for our existing customers to earn by referring and introducing Unicommerce services to... -
What is Price Sync? How to update Price on channel from uniware?
You can now sync product prices Like MRP and Selling Price, just the same way as you sync your product... -
FBA (Fulfilment By Amazon) and related queries
Some FAQs related to FBA (Fulfilment By Amazon): Q: How are the orders fulfilled by FBA created at Uniware? A:... -
Q: How to reactivate my Unicommerce account after deactivation?
A: Before going ahead with the explanation of the steps, Please note that the account deactivation can be due to... -
Flipkart Advantage and related queries
Some FAQs related to Flipkart Advantage: What is Flipkart Advantage? Flipkart now offers stocking and shipping service to the merchants... -
Q: What is Price Sync? How it works for Snapdeal?
You can now sync product prices, just the same way as you sync your product catalog, orders, and inventory. This... -
Q: How do we handle reverse pick ups for returns at marketplaces?
Automatic Reverse pickup for all Returns at marketplaces At every order status sync on channels, the system will automatically create... -
Q: What is automated order status sync?
Unicommerce system would automatically sync the order status even if the order processing is done at the respective marketplace panel... -
Q: How to release inventory, hold items and then create shipments?
A: Our system allows you to release inventory for those order items which are not invoiced yet, that is, the... -
Q: How to add Self / Custom shipping provider logistics?
To Add self shipping or logistics by your company, you just have to add a shipping provider with the name... -
Q: How to ignore a Product Listing?
A: To ignore a product Listing or Mapping, follow these steps: 1. On the path Products > Listings, click the... -
Q: What is the difference between “Ignore” and “Disable” a product listing?
A: Please understand that both the actions are distinct and can be applied on the Product mapping or listing defined... -
Q: Does the system auto-update the status of orders dispatched/cancelled/returned directly from the channel’s panel?
A: Our system is now capable of syncing the CANCELLED/DISPATCHED/RETURN status of orders from the Channel’s panel, which means, no... -
Q: How do we upgrade from existing Unicommerce plan?
To upgrade from your current billing plan, follow these steps: 1. Click on your username on the top right corner... -
Q: What is Serviceability/Pincode? How do we upload it?
Serviceability determines where the courier service is available. Our system supports the following types of serviceability: These can be explained...