Q: How to ignore a Product Listing?
A: To ignore a product Listing or Mapping, follow these steps: 1. On the path Products > Listings, click the...
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Q: What is the difference between “Ignore” and “Disable” a product listing?
A: Please understand that both the actions are distinct and can be applied on the Product mapping or listing defined... -
Q: Does the system auto-update the status of orders dispatched/cancelled/returned directly from the channel’s panel?
A: Our system is now capable of syncing the CANCELLED/DISPATCHED/RETURN status of orders from the Channel’s panel, which means, no... -
Q: How do we upgrade from existing Unicommerce plan?
To upgrade from your current billing plan, follow these steps: 1. Click on your username on the top right corner... -
Q: What is Serviceability/Pincode? How do we upload it?
Serviceability determines where the courier service is available. Our system supports the following types of serviceability: These can be explained... -
Q: How do we disable inventory sync for many products together?
Uniware gives you the freedom of selecting the products whose inventory count must be synced on the channel. The other... -
Q: How to update the dimensions of a Shipping Package/ Shipment?
A: You can update a shipment’s dimension in some simple steps: 1-Â Select your shipment on the Shipments page and... -
Q: How do we find the items which were marked “Not Found” while receiving a picklist?
A: Note the Product SKUs of those items which were marked “Not Found” while receiving a picklist. 1. On the... -
Q: How to add shipments in a batch?
A: You can add shipments in a batch in a few simple steps: 1-Â Select the shipments on the path Fulfillment... -
Q: How do we edit/update an SKU details manually and check Activities in SKU Ledger?
A SKU is a unique code consisting of letters and numbers that identify characteristics about each product in warehouse to... -
Q: How to mark inventory good/bad when traceability in the system is set to ‘None’?
A: When the traceability is set to NONE, then you can mark inventory good/bad while uploading the inventory adjustment in... -
How to add a custom channel?
A: Follow these steps to add a custom channel: 1. On the path Settings -> Channels, click “Add Channel” 2.... -
Q: What is a Custom channel and why do we need it?
A: A custom channel is a B2B manual channel configured in our system. This channel does not require order or... -
Q: How to discard a manifest?
A: Before you know how to discard a manifest, Please note : Blank manifest is only closed by the same... -
Q: Can I disable inventory sync for just one product when my channel syncs for the rest of the products inventory?
A: Uniware gives you the freedom of selecting the products whose inventory count must be synced on the channel. The... -
How to Recharge Your Uniware Account and Recharge Related FAQs
Click here for Tutorial Video – English Click here for Tutorial Video – Hindi Recharging your Account: 1- Go to... -
Q: How to configure an invoice template?
A: Invoice template can be set in a few simple steps: 1-Â Follow the path Settings > Templates. 2- You have... -
Q: What are the awaiting actions to be taken on a Return?
We must define the next action to be taken for a returned shipment whose return manifest has been closed. Please... -
Q: How do we block inventory on a sales channel?
A: We can block inventory of a product for a specific channel, that keeps it blocked to be sold on... -
Q: What is a billing party? How do we add billing party?
A: Billing Party is the person or company details who provide a consolidated or separate bill directly to the customers,...