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  • Referral Program

    Unicommerce Referral program is an excellent opportunity for our existing customers to earn by referring and introducing Unicommerce services to their friends and business associates. To participate and introduce up to 30 people and avail this excellent opportunity to earn. What do I Get? You get 50% of the first…

  • What is Price Sync? How to update Price on channel from uniware?

    You can now sync product prices Like MRP and Selling Price, just the same way as you sync your product catalog, orders, and inventory. This feature is currently available for the following channels: Flipkart Snapdeal Amazon Want to know how it works? On the Channel details page, slide on the…

  • FBA (Fulfilment By Amazon) and related queries

    Some FAQs related to FBA (Fulfilment By Amazon): Q: How are the orders fulfilled by FBA created at Uniware? A: There are two reports at the Amazon Seller Central. 1- Amazon Fulfilled Shipments 2- MTR report Path at Amazon seller central > REPORT > FULFILMENT BY AMAZON > Sales >…

  • Q: How to reactivate my Unicommerce account after deactivation?

    A: Before going ahead with the explanation of the steps, Please note that the account deactivation can be due to following reasons: The client demands account deactivation willingly. The client signed up with us but did not go live with the system within 30 days of registration. No order processing…

  • Flipkart Advantage and related queries

    Some FAQs related to Flipkart Advantage: What is Flipkart Advantage? Flipkart now offers stocking and shipping service to the merchants selling their products on Flipkart. For the Sellers: They will need to stock their products at Flipkart’s warehouses even before the orders are placed. As products will be available with…

  • Q: What is Price Sync? How it works for Snapdeal?

    You can now sync product prices, just the same way as you sync your product catalog, orders, and inventory. This feature is currently available for the following channels: 1. Snapdeal 2. Flipkart 3-Amazon Want to know how? On the Channel details page, slide on the Price Sync. What will it…

  • Q: How do we handle reverse pick ups for returns at marketplaces?

    Automatic Reverse pickup for all Returns at marketplaces At every order status sync on channels, the system will automatically create Reverse pick ups for all the RETURNED Order items at market places. These will be visible on the Shipments page, under tab “Customer Returns”. Please note: All the reverse pick…

  • Q: What is automated order status sync?

    Unicommerce system would automatically sync the order status even if the order processing is done at the respective marketplace panel instead of at Unicommerce panel. The points to note: For all the order items which were unfulfillable at Unicommerce, but processed at the marketplace, the system will create shipments for…

  • Q: How to release inventory, hold items and then create shipments?

    A: Our system allows you to release inventory for those order items which are not invoiced yet, that is, the shipment is still in the CREATED state. You may require to do so in the case of limited inventory and process a particular order on priority. There are a few…

  • Q: How to add Self / Custom shipping provider logistics?

    To Add self shipping or logistics by your company, you just have to add a shipping provider with the name “SELF”. This can be done for very small or unregistered courier providers which are not added in uniware as shown in shipping provider tab. Follow the steps: 1- On the…

  • Q: How to ignore a Product Listing?

    A: To ignore a product Listing or Mapping, follow these steps: 1. On the path Products > Listings, click the import icon on the top right corner of the screen. 2. Download the template and check the column called “Ignore” in this file.   For every product listing containing Ignore=1,…

  • Q: How do we upgrade from existing Unicommerce plan?

    To upgrade from your current billing plan, follow these steps: 1. Click on your username on the top right corner of the screen, from anywhere within the product. 2. Select the menu option “Billing” 3. Check your current plan and balance. To upgrade click the “Upgrade Plan” button.

  • Q: What is Serviceability/Pincode? How do we upload it?

    Serviceability determines where the courier service is available. Our system supports the following types of serviceability: These can be explained as: You have to upload pincodes for the last two options. Let us learn about how to upload the pin code serviceability. It can be achieved in 2 ways: 1….

  • Q: How do we disable inventory sync for many products together?

    Uniware gives you the freedom of selecting the products whose inventory count must be synced on the channel. The other products, which are not required, can be easily disabled on that sale channel. To disable inventory sync of many products together on a channel, follow these simple steps: 1. Follow…

  • Q: How to update the dimensions of a Shipping Package/ Shipment?

    A: You can update a shipment’s dimension in some simple steps: 1-  Select your shipment on the Shipments page and click Edit icon 2- Update the package dimensions and weight etc. 3- Don’t forget to save the changes! If you have predefined packages for your products and are individually updating…

  • Q: How to add shipments in a batch?

    A: You can add shipments in a batch in a few simple steps: 1- Select the shipments on the path Fulfillment > Shipments and click the Action icon. Note: In the Shipment tab, filter for ‘State’ is now available which helps in order processing and creating the batch.     2-…