Unicommerce Support Portal

Uniware Support Articles

• Monthly Newsletters

  • July 2019
  • June 2019

• New Releases: Quarterly Updates

  • Release Update: 28th Nov 2017
  • Release Update: 27 March 2017
  • Release Update: 08 November 2016

• Integrations

  • Troubleshooting your Magento module
  • Setting up your Prestashop
  • How to integrate with Wooplr?

• Warehouse Management

  • How to update an existing facility?
  • Cycle Count: Initiate Inventory Auditing Procedure Via Uniware
  • Implement FIFO In Your System

• O2O (Online to Offline)

  • Video (English) – How to add a store?
  • Video (Hindi) – How to add a store?
  • Video (English) – Order Processing for Standard Delivery

• GST and Related Articles

  • How to replace the existing Tally TCP with a new TCP file?
  • How to Add Tax class in Uniware?
  • How to update GSTIN in Uniware?

• Dashboards and Reports

  • Fulfillment Dashboard
  • Inventory Dashboard
  • Return Dashboard

• Returns Management

  • Q: What is the difference between Return Manifests and Reverse pick up from the system point of view?
  • FAQ: What are the returns related shipment statuses in Uniware?
  • Easy Putaway process for Courier Returned Items, Shelf Transfer, Received Returns

• Reconciliation

  • Reconciliation: How does it work for different channels?

• Procurement

  • Bulk Uploading Vendors
  • Bulk uploading the vendor catalog
  • Purchase Orders and Goods Received Note (GRN)

• Order Processing

  • What is a failed order?
  • Paytm Order Processing Using Package Type/Bag Id
  • What are Package Types? How do we create one?

• Products & Inventory

  • How to adjust Inventory manually?
  • Need Help Inventory Update
  • Bundles: Everything about it

• Outbound Processes

  • Q: What is a gatepass, why do we need it?
  • Putaway for Gate pass Item
  • Q: How to create a gate pass?

• Channels - meaning and details

  • Channel Pendency
  • Product variant fetching at Shopclues
  • FAQ: Where can we see all the channels (enabled/disabled) in our system?

• FAQs

  • Q: How to search an order?
  • Q: Can we update username/password in an existing channel’s settings?
  • What is an Order, Order item and Shipment? What are their statuses during the life cycle of an order?

• SOAP API

  • Mark Delivered Shipping Package
  • Get GRN for PO via API
  • Create PO via API

• User Role Management

  • Admin: Professional
  • Edit an existing User details
  • Other functions on User page

• Videos - English

  • Payment Reconciliation – English
  • Managing Returns – English
  • Order Processing in LITE – English

• Videos - Hindi

  • Payment Reconciliation – Hindi
  • Order Processing in LITE – Hindi
  • Managing Returns – Hindi

• Notices

  • Log in to Uniware with your Mobile Number and reset password with OTP
  • Simplified Logging into Unicommerce
  • Email and Phone Notifications for Order Management

• Uniware Mobile App

  • Inventory Management Via App
  • Order Processing Via App