Unicommerce Support Portal

Uniware Support Articles

• Review & Response

  • Recommending Unicommerce: How to Write a Useful Google Review?
  • Recommending Unicommerce: How to Write a Useful G2.com Review?
  • Recommending Unicommerce: How to Write a Useful Shopify Review?

• Monthly Newsletters

  • June 2019
  • July 2019
  • May 2020

• New Releases: Quarterly Updates

  • Spring 2019| Release Updates- Enterprise Version
  • Spring 2019| Release Updates- All Product Version
  • Release Update: 27 March 2017

• Integrations

  • “One Click” Tally Integration
  • Lets Integrate with Jabong JIT
  • Integrating with Jabong Marketplace

• Warehouse Management

  • Implement FIFO In Your System
  • How will the system define the Shelf Capacity?
  • Shelves in Warehouse

• Operational Videos

  • Video (English) – How to add a store?
  • Video (Hindi) – How to add a store?
  • Video (English) – Order Processing for Standard Delivery

• GST and Related Articles

  • How to replace the existing Tally TCP with a new TCP file?
  • How to Add Tax class in Uniware?
  • How to update HSN Codes on Products?

• Dashboards and Reports

  • Fulfillment Dashboard
  • Payments Dashboard
  • Dashboard Overview

• Returns Management

  • What are the returns related shipment statuses in Uniware?
  • Customer Initiated Return (CIR)
  • Q: What is the difference between Return Manifests and Reverse pick up from the system point of view?

• Reconciliation

  • Reconciliation: How does it work for different channels?

• Procurement

  • Add Purchase Orders Manually
  • How many ways to create PO (Purchase order) in uniware
  • Purchases management

• Order Processing

  • Paytm Order Processing Using Package Type/Bag Id
  • What are Package Types? How do we create one?
  • Q: What are sale order items? What are its statuses?

• Products & Inventory

  • How to adjust Inventory manually?
  • Need Help Inventory Update
  • Bundles: Everything about it

• Outbound Processes

  • Q: What is a gatepass, why do we need it?
  • Q: How to create a gate pass?
  • Putaway for Gate pass Item

• Channels - meaning and details

  • Channel Pendency
  • Product variant fetching at Shopclues
  • FAQ: Where can we see all the channels (enabled/disabled) in our system?

• FAQs

  • Q: Can we update username/password in an existing channel’s settings?
  • What is an Order, Order item and Shipment? What are their statuses during the life cycle of an order?
  • Q: Can we update the dimension of a packed shipment?

• SOAP API

  • Create PO via API
  • Get GRN details via API
  • Dispatch Shipping Package

• User Role Management

  • Inbound Manager: Professional
  • Purchaser: Professional
  • How to edit an existing User role and details

• Videos - English

  • Payment Reconciliation – English
  • Managing Returns – English
  • Order Processing in LITE – English

• Videos - Hindi

  • Payment Reconciliation – Hindi
  • Order Processing in LITE – Hindi
  • Managing Returns – Hindi

• Notices

  • Get new tokens for Snapdeal Connectors
  • Note from Management: Change in Prices in new financial year
  • Identify your Net Profit with the Sale Order Report

• Uniware Mobile App

  • Inventory Management via Uniware App
  • Order Processing via Uniware App