Unicommerce Support Portal

Uniware Support Articles

• New Releases: Quarterly Updates

  • Release Update: 28th Nov 2017
  • Release Update: 28th Nov 2017
  • Release Update: 27 March 2017

• Integrations

  • Integrating with Magento Version 2.X
  • Integrating with FedEx
  • Integrating with Shiprocket

• Warehouse Management

  • Cycle Count: Initiate Inventory Auditing Procedure Via Uniware
  • Create a shelf
  • Shelves in Warehouse

• O2O (Online to Offline)

  • How to cancel an O2O order?
  • What are Failed Orders in O2O?
  • What is serviceability? How to upload it?

• GST and Related Articles

  • How to update HSN Codes on Products?
  • How to Add Tax class in Uniware?
  • How to update GSTIN in Uniware?

• Dashboards and Reports

  • Dashboard Overview
  • Sales Dashboard
  • Return Dashboard

• Returns Management

  • Q: What is the difference between Return Manifests and Reverse pick up from the system point of view?
  • Type of Returns
  • Return To Origin (RTO)

• Reconciliation

  • Reconciliation: How does it work for different channels?

• Procurement

  • Purchase Orders and Goods Received Note (GRN)
  • Procurement
  • Purchases

• Order Processing

  • What is a failed order?
  • How to verify orders?
  • What is a picklist?

• Products & Inventory

  • Bundles: Everything about it
  • How to adjust Inventory manually?
  • What is a Product Category? How to add it?

• Outbound Processes

  • Q: What is a gatepass, why do we need it?
  • Q: How to create a gate pass?
  • Putaway for Gate pass Item

• Channels - meaning and details

  • Top channels – Order Process status mapping
  • What is a channel?
  • How to add a new channel?

• FAQs

  • Q: How to search an order?
  • Q: How to cancel an order?
  • Q: How to create a put away for cancelled orders?

• SOAP API

  • API
  • Create or Edit Item Type
  • Get Item Details

• User Role Management

  • How to create a user?
  • Uniware: Standard
  • Uniware: Professional

• Videos - English

  • Payment Reconciliation – English
  • Managing Returns – English
  • Order Processing in LITE – English

• Videos - Hindi

  • Payment Reconciliation – Hindi
  • Managing Returns – Hindi
  • Order Processing in LITE – Hindi

• Notices

  • Note from Management: Change in Prices in new financial year
  • Identify your Net Profit with the Sale Order Report
  • Minimum invoice billing per month

• Uniware Mobile App

  • Order Processing Via App
  • Inventory Management Via App